About the Role
The Area Manager I leads day-to-day operations for multiple Air Methods bases in the Southeast (Tennessee, Georgia, South Carolina, North Carolina). This bonus-eligible leadership role drives operational, safety, staffing, and financial performance. The manager partners with clinical, aviation, maintenance, safety, and sales leadership to ensure base readiness, safety, and quality, while overseeing operations, monitoring performance, supporting strategy, and fostering a customer-focused culture.
Responsibilities
- Responsible and accountable for the day-to-day base operations, ensuring bases are in service, operating safely, and providing a positive customer experience.
- Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies core values and mission.
- Communicates regularly with base staff to reinforce efficient base operations, job responsibilities, and performance expectations.
- Drive Key Performance Indicators (KPIs) to maximize profit contribution.
- Accountable for the management and control of the P&L across assigned bases, including expense and payroll controls.
- Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime.
- Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures and maintain a high degree of customer satisfaction.
- Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.
- Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination.
- Effectively coaches and models appropriate leadership behaviors.
- Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance, and clinical related activities and expenses.
- Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events.
- Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans.
- Maintain and monitors business, medical, and all other licenses required to do business.
- Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion.
- Coordinate base startups, moves, and closures with regional leadership.
- Facility repairs/maintenance and lease management.
- Other Duties as assigned.
Requirements
- Ability to be available 24/7 for operational requirements.
- Percentage of time spent traveling up to 70% or more depending on business needs.
- Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
- All employees must follow Air Methods’ employment practices and policies.
- Directly supervises employees in the assigned area/region.
- Carries out Supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
- For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions.
Skills
- Strong leadership background
- Strong interpersonal skills and a high degree of collaboration at all levels.
- Demonstrates high critical thinking, reasoning skills and problem-solving skills.
- Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines.
- Excellent communication and presentation skills, both written and verbal.
- Ability to manage revenue and budgets.
- Ability to prepare written reports.
- Demonstrated Leadership
- Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook
Location
- Tennessee
- Georgia
- South Carolina
- North Carolina
Work Type
- Full-time
Experience Level
- 2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
Education Level
- Bachelor’s degree from four-year college or university preferred
Salary/Compensations
- USD $100,000.00/Yr.
- USD $120,000.00/Yr.
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
About the Company
- Air Methods is an EEO/AA employer.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
