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About the Role

As a Senior Associate, Strategy & Operations – Delivery Cost, you will play a key role in analyzing, tracking, and improving fulfillment cost and efficiency. You will partner with cross-functional teams to identify trends, scope impactful initiatives, and support the execution of network efficiency improvement strategies. Your work will be both strategic and deeply operational, involving tasks such as sizing the impact of order batching changes and leading experiments to drive real-world improvements.

Responsibilities

Partner with Finance & Strategy to track and analyze fulfillment cost metrics across different lines of business and strategic merchants.
Support the development of internal reporting tools to measure and monitor fulfillment cost and efficiency improvement efforts.
Partner with Analytics and Product teams to scope and assess initiatives that can improve fulfillment cost and efficiency.
Assist in structuring and executing operational tests to learn quickly and inform the product roadmap.
Engage with cross-functional teams to support initiatives that enhance merchant and customer experience.

Requirements

Strong analytical skills and ability to use data to identify trends, uncover root causes, and drive informed decision-making.
Comfortable working with data—Deep Excel/Google Sheets modeling required; SQL experience is a plus.
Experience creating financial models.
Execution-focused and can break down complex problems into actionable steps.
Thrive in a cross-functional environment and are comfortable working with Finance & Strategy, Product, Engineering, Analytics, and Operations teams.
Highly detail-oriented with a strong ability to organize, track, and analyze performance data.
Bias for action and can operate effectively in fast-paced, ambiguous environments.
Customer- and merchant-obsessed and excited to help merchants scale their first-party fulfillment through Drive On-Demand.
3-4 years of relevant experience.
Bachelor’s degree.

Skills

Excel/Google Sheets modeling
SQL
Financial modeling
Data analysis
Problem-solving
Cross-functional collaboration
Attention to detail
Experimentation

Location

United States
Illinois
Colorado
NYC
Remote

Work Type

Full-time
Remote

Experience Level

Senior Associate
3-4 years of relevant experience

Education Level

Bachelor’s degree

Salary/Compensations

$87,000—$128,000 USD

Benefits

Opportunities for equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

DoorDash's mission is to empower local economies.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery.
DoorDash is growing rapidly and changing constantly.
DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.