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About the Role

Quadrant Health Group is seeking a passionate and dedicated Behavioral Health Case Manager to join their growing team. This role is crucial in empowering individuals with mental health and/or substance use disorders to achieve their personal and therapeutic goals.

Responsibilities

• Assist and support residents through the entire treatment experience from admission to discharge.
• Monitor the course of treatment proactively to minimize barriers to treatment and recovery.
• Contribute insightful, practical, and meaningful information to the treatment planning process through groups and individual assessments.
• Orient residents to program rules, expectations, intent, and the daily treatment schedule.
• Assist clients with creating individualized treatment plans outlining goals and objectives.
• Conduct comprehensive assessments to identify client needs and develop individualized care plans.
• Coordinate and monitor the delivery of behavioral health services, including therapy, medication management, and support groups.
• Connect clients with community resources, such as housing, food assistance, employment services, and transportation.
• Develop the Comprehensive Treatment Plan with client input and participation in treatment planning meetings.
• Advocate for clients' rights and needs with healthcare providers, social service agencies, and other organizations.
• Provide crisis intervention and support as needed.
• Maintain accurate and timely documentation of client interactions and progress.
• Collaborate with interdisciplinary team members, including therapists, psychiatrists, and other healthcare professionals.
• Contact residents’ family members to set appointments or educate them on the residents’ current status and/or progress.
• Monitor client progress and adjust care plans as needed.
• Participate in team meetings and training sessions.
• Maintain compliance with all applicable regulations and ethical standards.

Requirements

• Bachelor's degree in social work, psychology, counseling, or a related field (Master's preferred).
• Minimum of 3 years of experience in behavioral health case management.
• Experience working with diverse populations.
• Proficiency in electronic health records (EHR) systems.
• Current CPR and First Aid Certification.
• Successful completion of Pre-Employment Requirements including a criminal background clearance, drug testing, and health screening.

Skills

• Knowledge of mental health and substance use disorders and treatment modalities.
• Strong understanding of community resources and social service systems.
• Demonstrates an understanding of computer technology, appropriate for the role.
• Written and verbal communication techniques commensurate with the position’s skill level.
• Demonstrates working knowledge of State and Accreditation requirements: DHCS – Substance Use Disorders, JCAHO and regulatory agencies.
• Attuned to clinical protocol of mind, body spirit.
• Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon).
• Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
• Basic knowledge of referrals, both in and out of the organization.
• Ability to communicate clearly, with clients, staff, peers, supervisors and resources.
• Strong clinical and assessment skills.
• Strong organizational and time-management skills.

Location

• San Francisco, CA

Work Type

• Full-time

Experience Level

• 3 years of experience in behavioral health case management
• Based on experience

Education Level

• Bachelor's degree in social work, psychology, counseling, or a related field
• Master's preferred

Salary/Compensations

• $25- $28/hour

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.

About the Company

• Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.
• At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.