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About the Role

Van Bortel Chevrolet, part of the growing Van Bortel Automotive Group, is seeking a dedicated individual to manage the parts sales process. We pride ourselves on integrity, an aggressive, enthusiastic attitude, and providing excellent customer support and employee security.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Ensure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Requirements

• High School Diploma or equivalent.
• Prior automotive experience is preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume.
• Ability to lift minimum 50 - 60 pounds.
• Computer, phone, and copier/printer experience preferred.
• Valid driver's license and clean driving record.
• Availability to work minimum of one Saturday per month.

Skills

• Interpersonal skills
• Time management skills
• Computer skills
• Phone skills
• Copier/printer skills

Location

• Rochester, NY area

Work Type

• Full-time

Experience Level

• Prior automotive experience preferred

Education Level

• High School Diploma or equivalent

Benefits

• Medical, Dental & Vision insurance
• 401K Plan and match
• Paid time off and vacation
• Short Term Disability
• Mentorship Program
• Growth opportunities
• Paid training
• Life insurance
• Legal services provided
• Employee vehicle purchase plans
• Health and wellness plan
• Discounts on products and services

About the Company

• Van Bortel Automotive Group includes Van Bortel Chevrolet, Van Bortel Subaru in Victor, Van Bortel Subaru of Rochester, and Van Bortel Ford.
• Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area.
• The automotive group is one of the fastest growing, privately held companies in the greater Rochester, NY area.
• Van Bortel believes that no organization is any better than the people who work for it.
• We set high standards of integrity with an aggressive, enthusiastic attitude in all that we do.
• We maintain a well-trained workforce and a safe, modern facility to render our customers the best possible support and to provide our employees a secure future.

Equal Opportunity

• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.