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About the Role

Arcadis is seeking a Manager Program Controls Governance and Systems to support the Gateway Hudson Tunnel Project (HTP). This role involves reviewing construction work plans and reporting on compliance and environmental permitting. You will be part of the Delivery Partner team for the Gateway Development Commission, contributing to a transformative infrastructure initiative designed to strengthen mobility, enhance resiliency, and ensure the long-term reliability of the Northeast Corridor.

Responsibilities

Lead the development, implementation, governance, integration, and continuous improvement of program management systems, business processes, reporting frameworks, and organizational controls supporting Project Controls, Quality Management, Risk Management, Document Management, and PMO functions.
Manage and develop a multidisciplinary team of Business Process Analysts, MIS Developers, System Administrators, Training Specialists, and Support personnel.
Establish and maintain integrated governance frameworks, procedures, workflows, standards, and business rules.
Develop and execute the strategic roadmap for program management systems, process improvement initiatives, digital transformation efforts, and PMIS enhancements.
Lead the implementation, configuration, integration, and continuous improvement of Project Management Information Systems (PMIS), reporting platforms, workflow automation tools, and related business applications.
Serve as the primary liaison between PMO leadership, delivery teams, Quality Management, Risk Management, Document Management, Information Technology, and external stakeholders.
Direct business process analysis and optimization activities, including process mapping, requirements gathering, workflow design, gap assessments, standardization initiatives, and implementation of best practices.
Establish enterprise data governance standards, reporting frameworks, KPI structures, and performance measurement methodologies.
Oversee the development and maintenance of executive dashboards, business intelligence solutions, automated reporting tools, and analytics platforms.
Ensure effective integration and interoperability between scheduling, cost management, risk management, quality management, document control, financial, and reporting systems.
Lead organizational change management activities associated with new processes, technologies, governance frameworks, and system enhancements.
Develop and administer user training programs, support services, knowledge management initiatives, and competency development plans.
Monitor system performance, user adoption, data quality, governance compliance, and stakeholder satisfaction; identify and implement continuous improvement opportunities.
Support internal and external audits, compliance reviews, maturity assessments, and governance evaluations.
Provide strategic guidance and executive-level recommendations to senior leadership regarding governance, systems integration, organizational effectiveness, digital transformation, and program performance improvement initiatives.

Requirements

Bachelor's degree in engineering, construction management, project management, information Systems, business administration, or related discipline.
Minimum 12–15 years of progressively responsible experience in project controls, PMO leadership, program management, business systems, process improvement, digital transformation, or related disciplines.
Minimum 5 years of experience leading multidisciplinary teams responsible for business process management, systems development, reporting and analytics, training, support services, and organizational change initiatives.
Demonstrated experience implementing, enhancing, governing, and integrating enterprise Project Management Information Systems (PMIS), reporting platforms, workflow solutions, and business applications.
Experience supporting large-scale infrastructure, transportation, construction, capital programs, or similarly complex delivery organizations.
Proven experience establishing governance frameworks, operating procedures, organizational controls, and performance management systems.
Experience working with executive leadership and diverse stakeholder groups in complex matrixed organizations.
Demonstrated success leading business process transformation, systems integration, continuous improvement, and organizational change initiatives.

Skills

Project Management Information Systems (PMIS)
Business Process Management
Systems Development
Reporting and Analytics
Organizational Change Management
Governance Frameworks
Data Governance
Performance Measurement
Business Intelligence
Workflow Automation

Location

United States

Work Type

Onsite

Experience Level

12-15 years
5 years

Education Level

Bachelor's degree

Salary/Compensations

$175,000 - $270,000

Benefits

Medical
Dental
Vision
EAP
401K
STD
LTD
AD&D
Life Insurance
Paid Parental Leave
Reward & Recognition Program
Wellbeing Benefits
Adoption Assistance
Tuition Reimbursement
Nine paid holidays
15 days PTO

About the Company

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life.
We believe everyone's contribution matters.
We are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet.
Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.

Equal Opportunity

We want you to be able to bring your best self to work every day.
Our ambition is to be an employer of choice and provide a great place to work for all our people.
We are an equal opportunity employer.
We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.