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About the Role
Support the Store Manager in leading, coaching, and inspiring a team of Verizon Wireless Retail Sales Associates. The ideal candidate will have experience assisting with employee development, meeting sales goals, and supporting daily store operations in a wireless retail environment.
Responsibilities
- Support the Store Manager in building a positive, customer-focused, and goal-oriented environment.
- Assist with interviewing, hiring, scheduling, and supervising Verizon Wireless Sales Associates.
- Help meet or exceed personal and store key performance indicators (KPIs) and sales goals.
- Coach team members daily to deliver an exceptional customer experience.
- Assist in developing team members’ skills and preparing them for career advancement.
- Ensure the store operates according to Verizon Wireless and Your Wireless guidelines.
- Support execution of promotions, inventory procedures, and operational tasks.
- Lead by example with professional and ethical behavior.
- Act as the Store Manager on duty when needed.
Requirements
- 2+ years of experience in a retail leadership role, preferably managing or assisting in a Verizon, AT&T, or T-Mobile store.
- Proven experience in sales performance and team leadership.
- Strong ability to lead, coach, and motivate team members.
- Passion for wireless technology, retail sales, and customer service.
- Ability to travel to nearby locations within the assigned district if needed.
- Strong communication and interpersonal skills.
- Self-motivated, goal-oriented, and detail-focused.
- Ability to work evenings, weekends, and holidays with a flexible schedule.
- Must be 18 years or older and eligible to work in the U.S.
- Must be willing to submit to a background check.
Skills
- Sales performance
- Team leadership
- Leading
- Coaching
- Motivating team members
- Wireless technology
- Retail sales
- Customer service
- Communication skills
- Interpersonal skills
Location
- Fishkill, NY
Work Type
- Full Time
Experience Level
- 2+ years of experience in a retail leadership role
Education Level
- High School Diploma or equivalent preferred
Salary/Compensations
- $50,000 per year or more base salary plus commissions and bonuses
- Target-based structure with earning potential of $80k–$90k per year
Benefits
- Flexible work schedule
- 401k savings program
- Great healthcare program
- Personal Time Off: Year 1: 5 paid days off, Year 2: 10 paid days off, Year 4 and beyond: 15 paid days off
- Employee discounts on Verizon Wireless service
- Employee discounts on devices and accessories
- Fun and positive working environment
- Strong opportunities for growth within the company
- Ability to win prizes and trips through sales contests
About the Company
- Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026!
- Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth.
- We focus on delivering a simple, best-in-class customer experience.
- Our motto—“Be really, really nice, know your $#%@, and always find a way”—guides everything we do.
- To learn more about Your Wireless, visit www.YourWirelessInc.com
Equal Opportunity
- Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate based on any protected status under federal, state, or local law.