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About the Role
An Assistant supports sales team members, store leaders, and key organizational leaders in fulfilling the mission to be a global leader in the fashion industry. The Assistant is a valued member of the sales support team.
Responsibilities
- Prepare for daily client visits
- Prep clothing for delivery
- Locate necessary client information (A/R balances, sales sheet)
- Update sales materials regarding fabrics/options
- Coordinate and maintain all client orders/files
- Communicate with clients to set up appointments, provide order status, schedule deliveries, and send reminders
- Support sales efforts by communicating with the sales professional and store team, meeting to set goals, managing daily calendar, organizing inventory, and pursuing process efficiencies
- Pick up and deliver client items as needed
- Prospect new clients using internet and social media applications
- Perform digital marketing proficiently on LinkedIn, Instagram, Facebook, Threads, and Twitter
- Enter referrals into proprietary system
- Send introductory and promotional messages
- Create call lists/hot lists
- Deliver exceptional customer service when contacting factories, corporate office, clients, and outside vendors
- Maintain a professional image to interface with corporate clients
Requirements
- Confident, independent worker
- Strong communication skills (verbal, written, listening)
- Excellent organizational skills
- Outstanding time management skills
- Professional customer service skills
- Social Media savvy (especially on LinkedIn & Instagram)
- Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
- Possesses basic accounting skills (such as balancing accounts)
- Enjoys being flexible and multitasking
- Motivated to tackle challenges
- Yearns to work in a fast-paced team environment
- Able to bend and lift 30 lbs
- Valid Driver’s License required (Exception: larger metropolitan areas)
- Two years office-related experience preferred
- Experience with a sales-oriented environment is a plus
Skills
- Digital marketing
- Threads
- Microsoft Office
- Google Docs
- Google Sheets
- Google Forms
- Basic accounting
- Customer service
Location
- Austin, TX
Work Type
- Full-time
- Onsite
Experience Level
- Two years office-related experience preferred
- Experience with a sales-oriented environment is a plus
Salary/Compensations
- $20 per hour
Benefits
- Generous PTO plan
- Paid holidays
- 401(k) plan
About the Company
- The Tom James Company is a global leader in the fashion industry.