About the Role
We are seeking a tech-focused Senior Project Manager to lead complex digital and marketing technology engagements. This role is ideal for someone passionate about digital marketing, thriving in fast-paced environments, and capable of managing large cross-functional initiatives from strategy and creative development through technical execution and deployment.
Responsibilities
- Lead delivery of multiple integrated digital and technology projects across strategy, CRM, creative, engineering, and production teams.
- Create and manage integrated project plans, timelines, resourcing models, budgets, and delivery roadmaps.
- Drive project estimation activities including scope definition, effort sizing, assumptions, dependency mapping, and timeline development.
- Partner across technical and business teams to develop strategic delivery approaches aligned to client objectives and platform capabilities.
- Manage end-to-end project execution from strategy and creative hand-off, through discovery, requirements, implementation, QA/UAT, launch, and post-launch support.
- Oversee Agile ceremonies including sprint planning, daily standups, backlog prioritization, retrospectives, and release coordination.
- Identify, track, and mitigate project risks, blockers, technical dependencies, and delivery issues across work streams.
- Coordinate closely with engineering and technical leads to validate feasibility, implementation plans, and technical requirements.
- Support process optimization efforts and continuous improvement initiatives to improve delivery efficiency and team operations.
- Develop and maintain project documentation including status reports, RAID logs, timelines, meeting recaps, and executive communications.
- Lead multiple project teams of 5+ contributors across technical, creative, strategy, and production disciplines.
- Foster a collaborative, accountable, and solutions-oriented team environment.
- Clearly communicate project goals, priorities, timelines, and expectations across internal and client teams.
- Drive alignment across stakeholders while balancing competing priorities, timelines, and business needs.
- Act as a trusted delivery partner and escalation point for project teams and stakeholders.
- Build strong client relationships through proactive communication, transparency, and delivery excellence.
- Manage client expectations related to scope, timelines, risks, dependencies, and delivery outcomes.
- Provide regular project updates, status reporting, and strategic recommendations to client stakeholders.
- Facilitate working sessions, decision-making discussions, and delivery reviews with both technical and non-technical audiences.
- Partner with clients to identify business challenges and work with internal teams to recommend scalable operational or technical solutions aligned to their goals.
Requirements
- 8+ years of project management experience delivering digital marketing, technology, or customer experience solutions.
- Strong experience managing complex digital and integrated technology projects across multiple workstreams.
- Expertise leading projects across the entire technical lifecycle: strategy, creative, technical development, CRM, and production disciplines.
- Strong understanding of website development, creative development, application development, CRM platforms, email marketing, e-commerce, and digital ecosystem integrations.
- Experience managing cross-functional teams in fast-paced environments, including developers, QA, strategists, marketers, creatives, analysts, and production teams.
- Proven ability to manage the full project lifecycle, including discovery, requirements gathering, planning, execution, deployment, and ongoing support.
- Strong strategic thinking skills with the ability to translate business objectives into scalable delivery plans and execution approaches.
- Experience developing integrated project plans, workback schedules, dependency tracking, and risk mitigation strategies.
- Understanding of Agile delivery methodologies, sprint planning, backlog management, and software development lifecycle (SDLC) processes.
- Ability to identify delivery risks, technical dependencies, operational gaps, and implementation constraints proactively.
- Experience supporting technical delivery conversations including APIs, integrations, data flows, QA/UAT, and release coordination.
- Strong client management, stakeholder communication, and executive presentation skills.
- Ability to provide reporting, performance analysis, and actionable delivery insights to both internal and client stakeholders.
- Proven experience managing globally distributed or offshore teams across multiple work streams and time zones, specifically PST, IST, and EST.
- Agile certification is preferred.
- Knowledge of Smartsheets, Jira, Figma are a plus.
Skills
- Digital marketing
- Marketing technology
- Project management
- Digital projects
- Technology projects
- Cross-functional initiatives
- Technical execution
- Deployment
- Integrated digital projects
- Operational rigor
- Delivery discipline
- Complex programs
- Competing priorities
- Evolving requirements
- Multiple stakeholder groups
- Highly organized
- Execution-oriented
- Technically fluent
- Strategic thinking
- Problem-solving
- Partnering across technical and business teams
- Proactive risk management
- Dependency management
- Timeline management
- Delivery outcomes
- Website development
- Creative development
- Application development
- CRM platforms
- Email marketing
- E-commerce
- Digital ecosystem integrations
- Agile delivery methodologies
- Sprint planning
- Backlog management
- Software development lifecycle (SDLC)
- APIs
- Integrations
- Data flows
- QA/UAT
- Release coordination
- Client management
- Stakeholder communication
- Executive presentation
- Reporting
- Performance analysis
- Delivery insights
- Globally distributed teams
- Offshore teams
- Smartsheets
- Jira
- Figma
Location
- New York
- Toronto
- Los Angeles
- Austin
- Denver
- Detroit
- London
- Bengaluru
- Singapore
Work Type
- Full-time
Experience Level
- Senior
- 8+ years of project management experience
Salary/Compensations
- $120,000 - $150,000 a year
About the Company
- This agency brings business insights to brand storytelling and activates it across every channel.
- With expertise in business strategy, media, CRM, addressable and brand communications, performance marketing, and technology, the agency creates integrated marketing systems and communications that grow businesses.
- Founded in 2014, the agency currently has offices in New York, Toronto, Los Angeles, Austin, Denver, Detroit, London, Bengaluru, and Singapore.
- Some brands we work with: Chipotle, Hard Rock, and MilkPEP, H&R Block, Dropbox, Hertz and Pella.
- If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, this agency is a great place for you.
Equal Opportunity
- AIP Connect believes in equal opportunity.
- Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
- Accessibility: If you need any accommodations during the interview process, please let us know.
