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About the Role

The Project Evaluator, Black Justice Program is responsible for designing and leading the evaluation framework for a community-based initiative supporting the reintegration of youth and young adults (ages 12–29) who have had involvement with the criminal justice system, incarceration, or high-risk activity. This role works closely with the Social Worker and Peer Support Workers to collect, analyze, and report on program data to demonstrate outcomes, meet funder requirements, and improve service delivery.

Responsibilities

Design and maintain an evaluation framework and logic model for the Black Justice Program.
Develop data collection tools, intake forms, and tracking systems.
Train and support staff in data entry and documentation practices.
Ensure data collection processes are trauma-informed, culturally responsive, and protective of youth privacy.
Maintain program databases and data quality.
Establish, monitor, and report on Key Performance Indicators (KPIs).
Analyze quantitative and qualitative data to identify trends, program impact, and areas for improvement.
Conduct youth, family, and partner satisfaction surveys and interviews.
Benchmark program outcomes against comparable initiatives.
Prepare clear, accurate evaluation reports for stakeholders.
Support funder reporting requirements.
Present evaluation findings and recommend adjustments to service delivery.
Contribute an evaluation lens to program planning, partnership development, and budget discussions.
Stay current on best practices and emerging evaluation approaches.

Requirements

Post-secondary degree in Social Sciences, Public Health, Criminology, Research Methods, Evaluation, or a related field, or equivalent experience.
Demonstrated experience designing and conducting program evaluations, ideally within community, social services, or justice-related settings.
Proficiency with data management and analysis tools (e.g., Excel, survey platforms, statistical or qualitative analysis software).
Demonstrated commitment to anti-Black racism, anti-oppression, and culturally responsive, trauma-informed practice.
Ability to work independently and collaboratively within a multidisciplinary program team.
Satisfactory Vulnerable Sector Police Reference Check required.

Skills

Quantitative data collection
Qualitative data collection
Data analysis
Reporting
Familiarity with the youth and adult criminal justice systems
Understanding of gang involvement, organized theft activity, and high-risk youth behavior
Written communication skills
Translating data into clear, accessible reports

Location

Tropicana Community Services
Travel across program sites, including GTA region

Work Type

Part-time
Based on program and operational needs

Benefits

Career growth and development opportunities
A chance to play an active role in giving back to your community
Employee Assistance Program

About the Company

Tropicana Community Services is a Toronto-based multiservice organization providing opportunities and alternatives for youth, newcomers, people of Black and Caribbean heritage, and others in need.
Our mission is achieved through culturally appropriate programs such as counselling, childcare, educational, and employment services and youth development.

Equal Opportunity

Tropicana Community Services commits to promoting inclusion, diversity, equity and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures.
Tropicana Community Services will aim to ensure that our staff reflect the experience, skills and diversity of the communities we serve and create an inclusive, barrier-free work environment, beginning with the recruitment process.
If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact Human resources. All information received in relation to accommodation will be kept confidential.