Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Hyperscale Customer Project Manager at Equinix, you will own the end-to-end delivery of large, complex deployments for global customers, operating with significant autonomy and engaging at an executive level. This role offers an opportunity to shape Equinix's hyperscale delivery and build a career at the intersection of infrastructure, cloud, and AI.

Responsibilities

• Lead large-scale, cross-functional, multi-site, and cross-regional customer deployments from initiation through to closure.
• Own and actively manage comprehensive project schedules, deployment plans, and end-to-end lifecycle milestones.
• Identify, manage, and mitigate delivery risks, dependencies, and in-flight changes, communicating impact clearly to customers and internal stakeholders.
• Proactively surface timeline risks early and drive resolution with urgency and rigour.
• Serve as the primary customer interface throughout deployments, maintaining an executive-level presence and trusted-advisor relationship.
• Lead regular governance meetings with customers and internal partners, covering progress, risks, decisions, and milestone tracking.
• Deliver clear, timely, and professional communications — updates, issue notices, and project close-out documentation.
• Build strong, lasting relationships with customer stakeholders and cross-functional internal teams.
• Independently manage standard and mid-level escalations; partner with senior management on complex issues.
• Drive resolution with professionalism and persistence, holding internal teams accountable for commitments and outcomes.
• Coordinate effectively across sales, operations, design, construction, and external vendors to align delivery efforts.
• Facilitate clear, consistent communication across all delivery teams and remove blockers proactively.
• Capture and apply lessons learned through customer and internal debriefs to improve future deployments.
• Contribute to process improvements and best practice development within the global CSD organisation.

Requirements

• Demonstrable experience managing large, complex customer-facing projects in a technology or infrastructure environment.
• Proven ability to operate with minimal supervision, exercise sound independent judgement, and own delivery outcomes end to end.
• Experience engaging and communicating at executive level with enterprise or hyperscale customers.
• Strong understanding of data centre environments, colocation products, or large-scale infrastructure deployments.
• Excellent written and verbal communication skills.
• Highly organised with strong attention to detail, execution discipline, and the ability to manage multiple concurrent workstreams.
• Previous experience in a hyperscale, xScale, or cloud campus deployment context.
• Familiarity with project management tools such as Smartsheet, Tableau, or equivalent platforms.
• Formal project management qualification (PMP, PRINCE2, or equivalent).
• Experience with order management, book-to-bill processes, or service delivery operations.

Location

• United States - Dallas Infomart Office DAI
• Canada - Toronto Office TRO

Work Type

• Full-time

Salary/Compensations

• United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual
• Canada - Toronto Office TRO : 112,000 - 162,000 CAD / Annual

Benefits

• Employee Assistance Program
• Insurance: health, life, disability and voluntary plans (US)
• Retirement plan contributions (US)
• Paid Time Off (PTO) and Paid Holidays (US)
• Healthcare coverage, life, disability and optional benefit plans (Canada)
• Retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA) (Canada)
• Vacation and Personal Time, along with various paid holidays (Canada)

About the Company

• Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
• A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
• A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
• You’ll work across teams, influence key decisions, and help shape the path forward.
• You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
• Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
• We use artificial intelligence in our hiring process. Learn more here.