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About the Role

The Marketing Coordinator is an executional and operational role responsible for bringing Ivy Hall's marketing strategies to life across digital channels and in-store experiences. This role owns the day-to-day execution of campaigns, content publishing, customer communications, and promotional coordination, ensuring consistent, on-brand delivery across all touchpoints.

Responsibilities

• Execute day-to-day customer communications across digital channels.
• Deploy email marketing campaigns and app communications in alignment with brand standards and campaign objectives.
• Own and manage the weekly promotional calendar, coordinating promotions, product drops, store announcements, and campaign launches across loyalty channels.
• Coordinate campaign scheduling, messaging, and asset delivery across loyalty and digital platforms.
• Partner with the graphic designer to develop and deliver marketing assets that are on-brand, clear, and compelling.
• Monitor social media trends, cultural moments, and platform best practices, surfacing relevant opportunities.
• Engage with the online community by responding to comments, messages, and conversations in line with brand voice and customer experience standards.
• Coordinate user-generated content (UGC) and influencer collaboration logistics.
• Coordinate with the Events Team on upcoming events supporting Ivy Hall retail locations, ensuring alignment with brand guidelines and marketing objectives.
• Support execution of retail promotions, marketing activations, and local store marketing efforts.
• Assist in coordinating marketing materials and assets for in-store experiences and community initiatives.
• Track and compile engagement metrics and campaign performance data for review.
• Provide performance insights and reporting that inform strategy and optimization decisions.
• Maintain organized marketing assets, campaign documentation, and promotional calendars to support team efficiency.
• Support the Marketing Manager and broader team with campaign coordination, project execution, and cross-functional collaboration.

Requirements

• Bachelor's degree in marketing, communications, or related fields.
• 2+ years of brand ambassadorship, Public Relations (PR), marketing, events, hospitality, or customer-facing roles.
• Proficient in social media platforms.
• Cannabis industry or wellness-related experience preferred.
• Familiarity with Office365, Monday.com, and Google tools preferred.
• Comfortable with social media platforms and customer engagement software.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Collaborative team player with a proactive and adaptable mindset.
• Must have a valid driver’s license and willingness to travel frequently to events and store locations.
• Ability to work evenings, weekends, and when events arise.
• Ability to lift up to 25 lbs during event setup and remain on feet for extended periods.

Skills

• Social media platforms
• Office365
• Monday.com
• Google tools
• Customer engagement software
• Written communication
• Verbal communication

Location

• Remote
• Retail environment

Work Type

• Remote
• Hybrid

Experience Level

• 2+ years

Education Level

• Bachelor's degree

Salary/Compensations

• $55,000 - $70,000

About the Company

• Ivy Hall is Illinois’ largest independent cannabis retailer.
• Rooted in community and driven by hospitality, Ivy Hall offers a curated selection of high-quality products, expert education, and personalized service in welcoming, thoughtfully designed spaces where feeling good matters more than simply feeling it.
• Moving beyond purely transactional retail, Ivy Hall is ushering in a new wave of dispensaries that prioritize connection, comfort, and discovery—an approachable alternative to the sterile and intimidating storefronts of the past.
• Dedicated to excellence, equity, and inclusion, Ivy Hall proudly serves communities across Illinois.

Equal Opportunity

• We are an Equal Opportunity Employer, and all applicants will be considered without attention to race, color, religion, sex, sexual attention, gender identity, national origin, veteran, or disability status.