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About the Role

Pearson VUE is seeking a part-time Test Administrator to join their team in White Plains, NY. This role is responsible for providing secure exam delivery and superior customer service in a comfortable, friendly environment.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Skills

• Customer service
• Microsoft Office (Word, Excel, Outlook)

Location

• White Plains, NY

Work Type

• Part-time
• Flexible scheduling

Experience Level

• 1 year customer service experience preferred
• Experience proctoring or invigilating exams highly preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• $17.75 per hour

Benefits

• Eligible for accrued paid sick time

About the Company

• Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world.
• Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries.
• Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses.
• Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).