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About the Role

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community.

Responsibilities

• Assists medical providers to provide maximum quality patient care while demonstrating excellent customer service, teamwork, and flexibility.
• Maintains an efficient and effective patient flow within medical units.
• Ensures a safe environment and compliance with local, state, and federal regulations (e.g., OSHA, NYSDOH) within exam areas.
• Sets up exam rooms and stocks supplies.
• Assists with the orientation of new employees.
• Participates in the patient rooming process and monitors provider schedules.
• Prepares patients and exam rooms for medical visits.
• Cleans and disinfects equipment and maintains the soiled holding room.
• Demonstrates flexibility in workflow in response to changes in patient and unit workload.
• Maintains an efficient patient flow by following the established daily schedule.
• Reviews EHR to determine if health screenings are current.
• Completes and maintains quality controls logs.
• Maintains required certifications.
• Performs chart intake preparation.
• Accurately collects and records patient data for intake in the EHR.
• Performs and records EKG results in the EHR.
• Performs and records basic hearing and vision tests in the EHR.
• Performs and records all required screenings in the EHR.
• Collects, performs, and transcribes point-of-care results of laboratory specimens (e.g., phlebotomy, if applicable).
• Records accurate patient telephone and verbal communication in the EHR.
• Completes charting, referrals, and other forms for provider review.
• Demonstrates technical skills in providing medical assistance to patients.
• Follows established policies and procedures in providing medical assistance.
• Provides medical assistance considering age-related requirements.
• Reinforces patient and family teaching.
• Demonstrates initiative and flexibility with assignments.
• Assists with procedures as needed.
• Recognizes high-risk situations or changes in patient conditions and reports them to the provider immediately.
• Demonstrates excellence in customer service.
• Understands and communicates HIPAA compliance, corporate compliance, and client confidentiality.
• Ensures compliance with local, state, and federal regulations (e.g., JCAHO, OASAS, NYSHD).
• Adheres to National Patient Safety Goals.
• Completes other duties as assigned.

Requirements

• Graduate from an accredited school in medical assisting OR three (3) years of experience as a Medical Assistant in a physician/hospital setting.
• Certified in BLS/CPR.
• Demonstrated excellence in customer service.
• Good communication and interpersonal skills.
• One to two years of experience as a Medical Assistant in a physician office setting (preferred).
• Basic computer keyboard knowledge (preferred).
• Flexibility to adjust to schedule changes (preferred).
• Knowledge of managed care requirements (preferred).

Skills

• Medical assisting
• Customer service
• Teamwork
• Flexibility
• Communication
• Interpersonal skills
• BLS/CPR
• EHR
• HIPAA compliance
• Corporate compliance
• Client confidentiality
• OSHA
• NYSDOH
• JCAHO
• OASAS
• NYSHD
• National Patient Safety Goals

Experience Level

• 3 years experience
• 1-2 years experience

Education Level

• Graduate from an accredited school in medical assisting

Salary/Compensations

• $20.07 - $24.10 hourly

Benefits

• Generous time off
• Affordable health, dental and vision insurance
• 401k with safe harbor employer match
• Tuition reimbursement
• Term life insurance
• Commuter benefits

About the Company

• Whitney Young Health (WYH) provides high quality healthcare that is affordable and accessible to our diverse community.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.