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About the Role

The Programme Administrator will support the student journey by managing day-to-day administration for academic programmes. This role involves collaborating with academic teams and central services to ensure efficient processes, adherence to college regulations, and high-quality service delivery.

Responsibilities

• Act as a first point of contact for students, staff, and lecturers.
• Coordinate teaching and timetabling support, including arranging cover.
• Support student lifecycle processes such as inductions, timetables, assessments, and results.
• Manage assessment administration, including submission links, marking processes, and feedback delivery.
• Maintain and update student records and programme data systems.
• Support exam boards, reporting, and data analysis, including attendance and performance tracking.
• Manage programme documentation and SharePoint folders with version control.
• Support academic staff onboarding, inductions, and system access.
• Process HPL invoices and liaise with finance teams.
• Collaborate with Registry, timetabling, and the Student Hub to ensure a seamless student experience.

Requirements

• Experience in an administrative role, ideally within student or programme administration.
• Ability to manage multiple priorities and meet tight deadlines.
• Ability to interpret and apply processes, policies, and complex information accurately.
• Excellent communication skills for engaging with students and staff.
• Student-focused mindset with a professional and supportive approach.
• High attention to detail and a methodical work style.
• Must have the right to work in the UK.

Skills

• MS Office
• Data systems management
• Organizational skills
• Interpersonal communication
• Collaboration
• Record keeping

Location

• Tower Hill, London
• Aldgate, London

About the Company

• London College of Contemporary Arts (LCCA)

Equal Opportunity

• LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
• We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
• We are committed to providing adjustments to those who may require support with the recruitment process.