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About the Role

Hammersmith & Fulham is seeking an exceptional leader as the Head of Asset Management & Compliance to improve outcomes for residents and lead a high-profile service within the Housing and Neighbourhoods department. This role is pivotal in reforming the council and ensuring high-quality housing services. The successful candidate will lead an asset management team, oversee stock condition surveys, decent home projections, investment opportunities, and efficiency analysis to deliver the LBHF asset management strategy. Collaboration with internal and external providers is key to ensuring homes are well-maintained and contracts perform strongly. The role requires strategic thinking, credible leadership, the ability to lead through change, build strong relationships, and foster a culture of accountability, performance, and resident satisfaction. Experience in delivering asset management in a complex housing environment, strong commercial, financial, and contract management skills, and a clear understanding of the legislative and regulatory context for housing repairs and asset services are essential. The role also involves shaping services that reflect resident priorities, supporting sustainability and value for money ambitions, and contributing to the council's goal of being the best in the country.

Responsibilities

Lead an asset management team delivering on stock condition surveys, decent home projections, investment opportunities and efficiency analysis including appropriate forecasting.
Work across internal and external providers to ensure homes are well maintained, investment is targeted effectively, and contracts perform strongly.
Lead through change, build strong relationships with Members, residents, contractors and partners.
Create a culture that is focused on accountability, performance and resident satisfaction.
Shape services that reflect resident priorities.
Support wider ambitions around sustainability and value for money.
Contribute to a council that is striving to be the best in the country.

Requirements

Experience of delivering asset management in a complex housing environment.
Strong commercial, financial and contract management skills.
Clear understanding of the legislative and regulatory context for housing repairs and asset services.
Willingness to work towards Chartered Institute of Housing Qualification (Level 5 or above) or appropriate work and technical experience.
Degree-level qualification (or equivalent experience) in a relevant field.

Skills

Strategic thinking
Visible, credible leadership
Relationship building
Accountability
Performance management
Resident satisfaction focus
Commercial acumen
Financial management
Contract management
Understanding of housing legislation and regulation

Location

145 King Street, Hammersmith, London, W6 9XY

Work Type

Temporary
Full-time

Experience Level

Senior leadership

Education Level

Degree-level qualification (or equivalent experience)
Chartered Institute of Housing Qualification (Level 5 or above) or willingness to work towards

Salary/Compensations

£71,763 - £95,742 per annum

Benefits

Access to a comprehensive total reward package
Flexible working employer

About the Company

At Hammersmith and Fulham, we are ambitious in reforming the council to ensure this is a place for everybody.
Within the Economy department, we aim to be efficient in everything that we do.
We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.
Hammersmith & Fulham is ambitious for its residents and determined to deliver excellent housing services that are safe, responsive and shaped with local people.
Our mission is to be the best council.
To do this we need the best people to help build our vision.
If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.
We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.
It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression.
We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace.
At H&F, our workplace ensures that everybody has equitable access to opportunities.
We are committed to safeguarding and promoting the welfare of children, young people and adults.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Equal Opportunity

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group.
All sections of the population will have equitable access to jobs.
No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.