About the Role
The Account Manager role at Cars Commerce is a developmental position designed to prepare individuals for future roles as Sales Account Executives. This role supports existing Account Executives in managing and growing client portfolios while developing essential sales and client leadership skills.
Responsibilities
- Support AEs and Sr. AEs in executing strategic account plans.
- Prepare materials and analysis for business reviews, renewals, and growth discussions.
- Monitor account health indicators and flag risks or expansion opportunities.
- Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation.
- Coordinate follow-ups, proposals, and documentation related to client requests.
- Identify cross-sell and upsell signals within assigned accounts.
- Conduct preliminary discovery conversations, building toward consultative selling skills.
- Support pricing requests, renewal documentation, and opportunity progression.
- Partner with Solutions Consultants and internal teams to prepare for client engagements.
- Gradually assume responsibility for smaller accounts or transactional renewals.
- Maintain regular communication with designated client contacts.
- Support execution of Quarterly Business Reviews and performance reporting.
- Develop consultative selling skills by shadowing senior AE and Sales Director client conversations.
- Build credibility as a trusted, responsive point of contact.
- Partner with Product, Marketing, Enterprise Analytics, Operations, and Customer Care to resolve issues and advance opportunities.
- Ensure internal alignment on deliverables, timelines, and client expectations.
- Support onboarding, adoption, and renewal processes through disciplined coordination.
- Participate in structured development plans benchmarked against the DRIVE competency model.
- Demonstrate increasing ownership of account strategy and revenue initiatives.
- Achieve competency benchmarks required for promotion to Field AE or Sales Director.
- Engage actively in deal reviews, role plays, and formal training.
Requirements
- 1+ years of experience in B2B sales, account management, customer success, or a related commercial role.
- Demonstrated interest in pursuing a quota-carrying sales career.
- Early signs of CRM discipline and organizational rigor.
- Comfort in a metrics-driven environment.
- Coachable and self-aware; takes feedback without defensiveness and acts on it quickly.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced field environment.
- Applicants must be authorized to work in the United States.
- Unable to sponsor employment visas at this time.
Skills
- CRM rigor
- Organizational discipline
- Commercial instinct
- Solution selling
- Grit
- Intellectual curiosity
- Ambition
- Consultative selling
Location
- Mid Atlantic
Work Type
- Field Sales
Experience Level
- Entry Level
- Developmental
Salary/Compensations
- $73,000.00-$89,450.00
Benefits
- Medical, Dental & Vision Healthcare Plans
- New Hire Stipend for Home Office Set-Up
- Generous PTO
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
About the Company
- Cars Commerce is dedicated to simplifying the car buying and selling process through technology.
- We operate leading platforms including Cars.com, Dealer Inspire, AccuTrade, Dealerclub, and the Cars Commerce Media Network.
- Our core values emphasize collaboration, openness, challenging the status quo, taking ownership, and integrity.
- We are recognized as one of Built In's 2026 Best Places to Work in Chicago and across the U.S.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
