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About the Role

The Product Manager, Experience Management, is a pivotal member of the global Marketing Technology team, overseeing the end-to-end product strategy, roadmap, and lifecycle for the Litera Foundation Experience Management and Directory Submission platforms. This role collaborates with cross-functional stakeholders to translate business needs into prioritized features that deliver measurable results and drive platform adoption.

Responsibilities

Define and manage the product vision, strategy, and roadmap for the experience and submission technology stack.
Translate business objectives into actionable backlogs, user stories, and technical requirements.
Lead the delivery of new releases and enhancements.
Act as the primary liaison between the global Marketing Technology team and business stakeholders.
Oversee day-to-day performance, maintenance, and continuous improvement of the technology stack.
Identify and execute integration opportunities across the marketing technology ecosystem.
Champion the Marketing Technology product portfolio and influence strategic investment decisions.
Lead discovery, evaluation, and pilot programs for emerging marketing technologies.
Collaborate with technology vendors to influence product roadmaps and evaluate new features.
Adopt data governance frameworks to ensure marketing data is centralized and accessible.
Develop and execute internal marketing strategies, training programs, and documentation to drive user adoption.
Mentor team members on product management methodologies and platform capabilities.
Lead onboarding programs for new team members.
Continuously expand expertise in marketing technology, automation, and industry trends.

Requirements

Proven experience in product management or ownership of marketing technology platforms.
Strong understanding of marketing systems, data architecture, and technology ecosystem integration.
Ability to define product strategy, build roadmaps, and translate business requirements into technical specifications.
Experience leading product releases, technology implementations, and change management initiatives.
Advanced understanding of data privacy regulations such as GDPR and CCPA.
Excellent stakeholder management and communication skills.
Experience in training, onboarding, and enabling users on new platforms.
Ability to thrive in fast-paced, agile environments.
Familiarity with Agile methodologies like Scrum and Kanban.
Data storytelling and visualization skills.
Understanding of UX/UI principles and user-centered design.
Strong influencing and negotiation skills.

Skills

Product Management
Marketing Technology
Data Architecture
Agile Methodologies
Change Management
Data Privacy Compliance
Stakeholder Management
Data Visualization
UX/UI Principles
Vendor Management

Education Level

Bachelor’s degree preferred
Background in marketing is advantageous
Technical experience in Information Science, Computer Science, or Digital Marketing is a plus

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
401(k) retirement savings
Vacation time
Leave programs including parental leave
Performance bonus eligibility for exempt roles

About the Company

White & Case LLP is a global law firm.

Equal Opportunity

White & Case is an Equal Employment Opportunity (EEO) employer committed to a fair workplace.
The firm recruits, employs, trains, compensates, and promotes without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by law.