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About the Role

As an Operations Manager, you will provide expert-level administrative support to high-level BPI executives, working alongside existing operations assistants. This position plays a crucial role in enabling BPI leadership to work efficiently and focus on strategic priorities. You will serve as a key operational partner who helps proactively manage daily, weekly, and long-term calendars and logistics for executives and support internal operations in maintaining the SF Office culture.

Responsibilities

Proactively manage complex schedules and calendar appointments, prioritizing competing demands.
Align core working hours to CT while maintaining flexibility for urgent scheduling adjustments outside standard hours.
Schedule and confirm internal meetings, coordinating with external stakeholders for client and vendor meetings.
Be mindful of US and international time zones when scheduling, building in adequate time for preparation, travel, and breaks.
Coordinate domestic and international travel logistics, including flights, hotels, and ground transportation.
Submit weekly hours and manage monthly expense reports, ensuring accuracy, timeliness, and compliance.
Conduct light research and assist with presentation materials.
Provide end-to-end trip support, including detailed itinerary development and managing last-minute logistics adjustments.
Proactively take initiative on operational tasks by building strong relational alignment with executives and intuitively understanding their priorities.
Be a champion of BPI culture and collaborate with leadership in planning activities, calendars, and the organization of events and operations tasks.

Requirements

4-7 years of relevant experience, preferably as an executive assistant or in an internal operations role.
Proven track record of managing multiple complex calendars in a fast-paced environment.
Demonstrated ability to maintain flexibility and responsiveness outside of core business hours for time-sensitive travel or scheduling emergencies.
Proven ability to prioritize and handle multiple assignments while maintaining commitment to deadlines and long-term goals.
Exceptional organizational and time management skills.
Strong interpersonal and communication skills with a high level of intuition and discretion.
Thrives working in a collaborative and fast-paced environment while juggling multiple projects and conflicting timelines.
Ability to anticipate needs and proactively address issues with a problem-solving mindset.

Skills

Organizational skills
Communication skills
Proactive mindset
Detail-oriented
Anticipate needs
Discretion
Efficiency
Time management
Intuition
Problem-solving

Location

San Francisco

Work Type

Onsite
Full-time

Experience Level

Mid-level

Salary/Compensations

$75,000 - $100,000 (+ annual bonus)

Benefits

100% company-paid medical, dental, and vision insurance
401(k) program with employer match up to 4%
Generous time off for vacation
$50 monthly phone reimbursement
Unlimited sick time
16 weeks of paid leave for new parents

About the Company

Bully Pulpit International is an outcomes agency made up of strategists, data scientists, and artists.
We communicate without barriers and measure what matters.
We have more than 400 team members in six countries and thirteen offices.
We apply our unique expertise across strategic communications, public affairs, research, and digital marketing to create sophisticated and customized strategies that make change possible for both American and European clients.
BPI Group is an integrated public affairs agency that delivers outcomes for the top organizations and leaders around the world.
By combining incisive strategy and deep tactical expertise, we make change possible.
Our transatlantic presence includes offices across eleven markets in the US and Europe.

Equal Opportunity

We are an equal opportunity employer and make employment decisions based on individual commitment to excellence.
We want to have the best qualified people in every job.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
BPI is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging.
We consider applications holistically and you may be just the right candidate for this role or another one of our openings!