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About the Role

This position involves performing hardware repairs and installations on laptop and desktop units. Success requires prior experience with laptop and desktop hardware.

Responsibilities

• Complete certifications from Dell and Lenovo as part of onboarding.
• Confirm service times with the customer in your tech portal.
• Complete services at customer sites (residential and commercial).
• Pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite.
• Drop off old parts with the pre-paid label provided after all calls are completed for the day.

Requirements

• Prior hands-on experience with replacing components on laptops and desktops.
• A valid driver’s license and reliable transportation.
• Comfortable with daily local travel.
• Access to a computer and the Internet to log onto your portal each day.
• Available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• Regularly available a minimum of 3 weekdays to be considered.

Skills

• Laptop hardware repair
• Desktop hardware repair
• Component replacement

Location

• Local travel

Work Type

• 1099/per call
• Day shift

Experience Level

• Prior experience with laptop and desktop hardware

Salary/Compensations

• Calls start at $35 and go up based on distance traveled

About the Company

• Pay period: Every Friday after the first week worked.
• Call volume is variable but is usually 2-5 calls per day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.

Equal Opportunity

• All your information will be kept confidential according to EEO guidelines.