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About the Role

The Program Director provides overall leadership and management for a DYCD-funded after-school program, ensuring contract compliance, program quality, staff supervision, school partnership, family engagement, and a safe, inclusive environment.

Responsibilities

• Oversee daily program operations in alignment with DYCD COMPASS/SONYC guidelines, SACC/DOHMH regulations, and agency policies.
• Ensure compliance with enrollment targets, hours of operation, activity requirements, and staffing ratios.
• Serve as primary contact for DYCD program managers, school administration, and agency leadership.
• Prepare for and participate in DYCD site visits, monitoring, and audits; implement corrective action plans.
• Ensure a balanced schedule including academics, enrichment, recreation, and social-emotional learning.
• Monitor and support quality of instruction, youth engagement, and behavior management.
• Use data to drive continuous program improvement.
• Ensure youth voice and choice are integrated into program planning and activities.
• Recruit, hire, train, and supervise program staff.
• Conduct regular staff meetings, one-on-ones, and performance evaluations.
• Provide coaching and feedback; identify professional development needs and coordinate trainings.
• Manage staff schedules, time sheets, and coverage.
• Build and maintain strong relationships with school leadership, teachers, counselors, and support staff.
• Coordinate with school-day personnel to align program activities.
• Develop and maintain partnerships with community organizations, arts/sports providers, and volunteers.
• Promote regular communication with families through newsletters, calls, emails, meetings, and events.
• Plan and oversee family engagement activities.
• Address parent/guardian concerns promptly and professionally.
• Ensure accurate and timely data entry into DYCD Connect and internal data systems.
• Track progress toward contract deliverables and prepare reports.
• Manage program budget in collaboration with central office; monitor expenses and purchasing.
• Maintain complete and organized program records.
• Ensure implementation of all safety procedures.
• Respond to emergencies, behavioral crises, and conflicts.
• Maintain a safe, respectful, and inclusive environment for all youth and staff.

Requirements

• Bachelor’s degree in Education, Social Work, Youth Development, Public Administration, or related field.
• Minimum 3–5 years of experience in youth development, after-school, or related fields.
• At least 2 years of experience in a supervisory or management role.
• Strong understanding of DYCD-funded programs, positive youth development, and NYC after-school landscape.
• Excellent leadership, communication, organization, and problem-solving skills.
• Ability to work collaboratively with school staff, families, and community partners.
• Master’s degree in a related field (Preferred).
• Experience managing a DYCD COMPASS/SONYC contract (Preferred).
• Familiarity with SACC/DOHMH regulations and NYC DOE systems (Preferred).
• Bilingual language skills (Preferred).

Skills

• Leadership
• Communication
• Organization
• Problem-solving
• Collaboration
• Data entry
• Budget management
• Crisis management
• Youth development
• After-school program management
• DYCD program knowledge
• Positive youth development
• NYC after-school landscape knowledge
• Bilingual language skills

Location

• Brooklyn, NY
• Queens, NY
• The Bronx, NY
• Manhattan, NY
• 114 Kosciuszko Street, Brooklyn, NY 11216

Work Type

• Full-time

Experience Level

• 3-5 years in youth development/after-school
• 2+ years in supervisory/management role

Education Level

• Bachelor's degree in Education, Social Work, Youth Development, Public Administration, or related field
• Master's degree in a related field (Preferred)

Salary/Compensations

• $68,000 - $70,000

About the Company

• For over fifty years, New York Junior Tennis & Learning (NYJTL) has honored its founder Arthur Ashe’s legacy by celebrating the diversity of children, encouraging them to reach their highest potential through free tennis and academic programs.
• NYJTL is the largest provider of youth tennis and education programs in the nation, providing services in 100 unique sites across all five boroughs while reaching nearly 90,000 kids.
• NYJTL designed, funded (with NYC), built and operates the Cary Leeds Center for Tennis & Learning in the South Bronx.
• All NYJTL community tennis and after school programs are offered at no cost to its participants.
• The mission of NYJTL is to develop the character of young people through tennis and education for a lifetime of success on and off the court.
• NYJTL believes life skills gained through tennis, academics, healthy living, and character development are a catalyst for long-term achievement.

Equal Opportunity

• NYJTL values the diversity of the people we hire and inspire. Diversity at our organization means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by law. We center equity in all our work and in our hiring practices.