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About the Role

Five Iron Golf is seeking experienced hospitality leaders to join its General Manager – Social Leadership Talent Network. This role is responsible for driving revenue, managing operations, and ensuring exceptional guest experiences in a fun and engaging environment.

Responsibilities

• Drive revenue through Simulator Rentals, Food and Beverage Sales, and League sales.
• Recruit, hire, and train social staff.
• Actively evaluate employee performance to ensure daily business needs are met.
• Manage and oversee all operations of the social side of the business, including leagues, simulator rental experiences, event execution, facilities maintenance, food & beverage service, and social staff scheduling.
• Ensure above-and-beyond service standards for all staff.
• Acquire and maintain comprehensive knowledge of all products and services to confidently sell and cross-sell.
• Manage the Social P&L of the location, monitoring and reducing labor and other operating costs.
• Build relationships within the community, foster loyalty with customers, and encourage repeat business.
• Ensure guest satisfaction and engagement at all times.
• Collaborate effectively with team members to achieve business goals.
• Clearly and effectively communicate location needs to corporate representatives.
• Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws.

Requirements

• 5+ years of hospitality management experience with at least 3 recent years as Assistant General Manager or General Manager.
• Strong leadership ability and willingness to lead by example.
• Excellent communication, time management, and organizational skills.
• Upbeat energy and enthusiasm and a positive attitude.
• Ability to think on your feet and manage customer expectations.
• Ability to work in a fast-paced environment.
• Availability to be present in the space on evenings, weekends and holidays.
• Ability to stand, walk and bend for long periods of time and maneuver up and down stairs.
• Ability to obtain proper licensing and certifications for the location.

Skills

• Leadership
• Communication
• Time Management
• Organizational Skills
• Sales
• Cross-selling
• Customer Service
• P&L Management
• Community Engagement
• Marketing

Location

• Worldwide

Work Type

• Full-time
• Exempt

Experience Level

• 5+ years of hospitality management experience
• 3+ years as Assistant General Manager or General Manager

Salary/Compensations

• $80K-$120K + Bonus potential of up to 20K (location dependent)

Benefits

• Health, Dental, and Vision insurance
• Long and Short-Term Disability
• Accident and Critical Illness Insurance
• 401(k)

About the Company

• Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues.
• With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

Equal Opportunity

• Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
• Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
• Five Iron Golf will consider all requests for reasonable accommodations as required.