Event Manager at Questex | London Borough of Camden, England, GB | Rezi

Event Manager at Questex

Event Manager

Questex · London Borough of Camden, England, GB

2 weeks ago

Event Manager

Questex · London Borough of Camden, England, GB

18 days ago
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About the Role

The Event Manager will play a critical role in the end-to-end operational and logistical delivery of B2B trade shows and exhibitions, collaborating with sales, marketing, and content teams.

Responsibilities

  • Act as the central point of accountability for the show, understanding the full picture across sales, marketing, content, and operations.
  • Own the event's critical path/master timeline and ensure accountability of internal teams and external suppliers.
  • Manage the show P&L in partnership with finance, tracking costs against budget and identifying risks.
  • Present event status, risks, and results to senior stakeholders.
  • Negotiate and manage venue contracts, including space allocation, rigging, catering, security, and cleaning.
  • Appoint and manage official contractors for shell scheme, signage, carpet, and AV.
  • Manage floor plan development with the sales team, resolving space conflicts and sightline/access issues.
  • Ensure all suppliers meet health & safety, insurance, and compliance requirements.
  • Own the exhibitor manual/service kit and exhibitor communications plan.
  • Manage exhibitor queries regarding stand build, deliveries, badges, and onsite logistics.
  • Deliver sponsorship activations to specification, working with sponsors and internal sales teams.
  • Manage the exhibitor satisfaction survey and rebooking/renewal support post-show.
  • Lead the operations team through build-up, live days, and breakdown.
  • Conduct daily onsite briefings with venue, security, contractors, and internal teams.
  • Serve as the escalation point for onsite issues, including exhibitor disputes, venue problems, and safety incidents.
  • Manage temporary/freelance staff for registration, ushers, and stewards.
  • Conduct post-show debriefs with all stakeholders and produce a formal wash-up report.
  • Reconcile the budget against actuals and manage supplier invoice queries/disputes.
  • Capture lessons learned and incorporate them into the next edition's planning cycle.

Requirements

  • 3–6+ years' experience in event/exhibition operations at a trade show organizer, venue, or agency.
  • Proven track record of managing shows end-to-end.
  • Strong commercial acumen with comfort in owning a budget and explaining variances.
  • Confident negotiation skills with venues and contractors.
  • Ability to remain calm, decisive, and hands-on under pressure during live event days.
  • Willingness to travel and work non-standard hours around show dates, including potential evening/weekend work during build/breakdown.
  • Familiarity with event management/registration platforms (e.g., a badging system) and floor plan software.
  • Strong written and verbal communication skills.
  • Proactively seek to adopt and implement diversity into work, valuing diverse backgrounds, experiences, and thinking.
  • Embrace creating and nurturing a culture of diversity, inclusion, and belonging.
  • Exceptional communication skills, both written and verbal.
  • Strong team player with the ability to work well with others.
  • Must be authorized to work in the UK without sponsorship.

Skills

  • Event Operations
  • Logistics Management
  • Budget Management
  • Negotiation
  • Supplier Management
  • Health & Safety Compliance
  • Exhibitor Communication
  • Sponsorship Activation
  • Team Leadership
  • Written Communication
  • Verbal Communication
  • Event Management Platforms
  • Floor Plan Software

Location

  • London HQ
  • Remote
  • On-site

Work Type

  • Hybrid

Experience Level

  • Mid-level

Salary/Compensations

  • £40,000-£45,000

Benefits

  • Online Educational Learning Library of over 16,000 courses
  • FitOn Health access to a leading digital wellness platform
  • Mission-driven culture
  • Work-Life Balance
  • Flexible Work Schedule

About the Company

  • Questex is a leading global events, media, and business information company.
  • Questex drives business forward through a rich engagement platform centered on leading events and surrounded by data insights and digital communities.
  • Questex's mission is to create inclusive experiences and opportunities for all, empowering individuals and communities.
  • Questex fosters a fast-paced, vibrant, and supportive environment that is big on ideas.
  • Questex is flexible and adaptable to change.

Equal Opportunity

  • Questex is an Equal Opportunities Employer.
  • We are committed to creating an inclusive workplace and welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, or any other characteristic protected by applicable law.