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About the Role
Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO. If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.
Responsibilities
- Bring the Brand to Life by showing individuality, creativity, and perspective.
- Stay informed on product drops, trends, and in-store/online happenings.
- Create energy on the sales floor by engaging customers with authentic conversations.
- Inform customers about exclusive drops and promotions.
- Share enthusiasm for products.
- Maintain an inspiring, organized, and easy-to-shop store environment.
- Restock merchandise and style displays to keep the store fresh and on-brand.
- Utilize in-store technology to support diverse customer shopping preferences.
- Be open to trying new things, assisting where needed, and learning continuously.
- Support the team, share ideas, and contribute positive energy.
- Foster a positive and supportive work environment.
Requirements
- A genuine love for Urban Outfitters.
- Confidence in expressing personal style and creativity.
- A people-first mindset with enjoyment in meeting and helping others.
- A collaborative attitude and positive energy.
- Comfort in a fast-moving, ever-changing environment.
- Flexibility with scheduling, including nights, weekends, and holidays.
- Retail or customer service experience is a plus, but not required.
Skills
- Personal style
- Creativity
- Pop culture awareness
- Customer engagement
- Sales floor energy
- Product knowledge
- Visual merchandising
- Teamwork
- Adaptability
Location
- 1 Crossgates Mall Rd, Albany, New York, 12203 United States
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- USD $16.00 - USD $16.00 /Hr.
Benefits
- Medical
- Dental
- Vision
- PTO
- Generous employee discounts
- Retirement savings
About the Company
- URBN celebrates diversity and is committed to creating an inclusive environment for all employees.
- We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
- We believe strongly in fostering a safe, fair and respectful work environment.
- To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Equal Opportunity
- URBN celebrates diversity and is committed to creating an inclusive environment for all employees.
- We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
- We believe strongly in fostering a safe, fair and respectful work environment.
- To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.