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About the Role

Transform at JLL as a Senior Facilities Manager on a prominent Fortune 500 technology client account. You will work with an integrated facilities management team at our clients headquarters.

Responsibilities

• Manage day-to-day facilities services across assigned sites, including building operations, maintenance coordination, vendor services, and workplace support.
• Track and coordinate resolution of open issues, vendor commitments, and action items across sites.
• Build positive relationships with clients and stakeholders.
• Provide daily coordination and guidance to facilities staff and vendors.
• Monitor work order activity in Corrigo/CMMS to ensure timely response and accurate documentation.
• Coordinate vendor service delivery and ensure contract compliance.
• Support incident management, escalation, and corrective action tracking during service disruptions.
• Ensure compliance with safety standards, audits, and regulatory requirements.
• Assist with budget tracking, invoice review, and cost control while identifying savings opportunities.

Requirements

• Bachelor's degree in Facilities Management, Engineering, Business Administration, Construction Management, Real Estate, or related field preferred.
• Minimum 7–10 years of progressive experience in large-scale, multi-site facilities management, corporate real estate, property operations, or workplace services.
• Proven experience supporting multi-site portfolios, large corporate campuses, high-demand client environments, or complex facilities operations.
• Strong track record coordinating vendors, service providers, internal teams, and client stakeholders.
• Working knowledge of building systems (HVAC, electrical, plumbing, fire/life safety), facilities operations, preventative maintenance, work order management, service delivery, compliance support, and operational risk management.
• Experience using CMMS platforms such as Corrigo, ServiceNow, or similar systems.
• Strong proficiency with Microsoft Office Suite (Excel, PowerPoint, Word), Teams, Outlook, SharePoint, Smartsheet, reporting tools, dashboards, and workflow tracking systems.
• Ability to work independently, manage multiple competing priorities simultaneously, respond effectively to urgent operational matters, and maintain composure in fast-paced, dynamic environments.
• IFMA CFM, FMP, SFP, PMP, OSHA 30, BOMI, or related facilities certifications preferred.
• Prior experience in Integrated Facilities Management (IFM) or outsourced service delivery environments.
• Experience supporting Fortune 500 clients, corporate headquarters, or complex operating environments such as technology, manufacturing, semiconductor, life sciences, financial services, or healthcare facilities.
• Experience with planned maintenance, business continuity support, shutdown coordination, incident management, emergency response, root cause analysis, and operational readiness planning.
• Knowledge of service level agreements, contractual scope, account governance, vendor KPIs, procurement processes, and financial controls related to facilities operations.
• Experience developing or improving operating procedures, reporting tools, dashboards, communication protocols, and team operating rhythms.
• Excellent verbal and written communication skills.
• Strong organizational and follow-up abilities.
• Ability to interpret operational issues and articulate business impact clearly to diverse audiences.
• Strong vendor coordination and service management capabilities.
• Ability to influence without direct authority.
• Sound judgment and escalation discipline.
• High level of professionalism, discretion, and accountability.
• Candidates must be authorized to work in the United States without sponsorship.

Skills

• Facilities Management
• Vendor Management
• Client Relationship Management
• Team Leadership
• Work Order Management
• CMMS Platforms (Corrigo, ServiceNow)
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Microsoft Teams
• Microsoft Outlook
• Microsoft SharePoint
• Smartsheet
• Building Systems (HVAC, electrical, plumbing, fire/life safety)
• Preventative Maintenance
• Service Delivery
• Compliance Support
• Operational Risk Management
• Planned Maintenance
• Business Continuity
• Incident Management
• Emergency Response
• Root Cause Analysis
• Operational Readiness Planning
• Service Level Agreements (SLAs)
• Contractual Scope Management
• Account Governance
• Vendor KPIs
• Procurement Processes
• Financial Controls
• Reporting Tools
• Dashboards
• Workflow Tracking Systems
• Communication Skills
• Organizational Skills
• Follow-up Abilities

Location

• Round Rock, TX 78682
• Austin, TX

Work Type

• Onsite
• Full-time

Experience Level

• Senior
• 7-10 years

Education Level

• Bachelor's degree preferred

Salary/Compensations

• 84,600 - 120,000
• 10% annual salary bonus

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We take our responsibility to protect the personal information provided to us seriously.
• Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
• We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
• We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.

Equal Opportunity

• For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.