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About the Role

CAA is seeking a Product Manager to join its Product Management team and contribute to the IT organization. The Product Management team focuses on implementing technology products to drive productivity and effectiveness for diverse customers, including clients, agents, executives, assistants, and business partners. The ideal candidate is curious, creative, adaptable, enjoys problem-solving, and can collaborate effectively across diverse stakeholder groups, eager to grow expertise across the full product lifecycle.

Responsibilities

Develop a deep understanding of products, business domains, and workflows.
Manage products from vision to launch and ongoing support, delivering features iteratively.
Collaborate with other product managers for alignment across products and product lines.
Participate in the cross-functional SAFe Agile Release Train (ART) as Feature Owner and agile team Product Owner.
Collaborate with senior product managers and domain leads in the Scaled Agile ART, contributing to planning intervals and supporting alignment.
Engage in ART ceremonies, including PO Sync and PI Planning.
Support knowledge sharing and peer collaboration within the product team.
Contribute to broader business and IT initiatives supporting CAA's growth.
Create product roadmaps and work with business leaders and engineering teams to deliver new products and feature enhancements.
Orchestrate engineering work throughout the development cycle to deliver high-quality products.
Work with the UX/UI Design team to design simple and intuitive product experiences.
Represent corporate stakeholders' compliance, data privacy, financial, and HR requirements during product development.
Understand customer needs through user research and feedback mechanisms to validate product hypotheses and solutions.
Work with the Service Delivery team to elicit input on new product features.
Use data to identify opportunities that deliver the most business impact.

Requirements

4+ years of experience in product management managing products at all stages of the digital product life cycle.
Accountable for the voice of the product(s) owned and the customers supported.
2+ years of experience working with products using Scaled Agile practices (e.g., SAFe) and operating in Scrum-based Agile teams.
Experience in the music industry is preferred.
Strong experience in Jira, Confluence, and Github.
Proficient with Chrome developer tools or similar to test product features and troubleshoot bugs.
Curious and eager to learn new business domains and workflows, and expand areas of expertise.
Experience handling sensitive company information and protecting systems and data through security awareness.

Location

Nashville
New York

Work Type

Hybrid (minimum 3 days a week in office)
Occasional travel

Experience Level

4+ years of experience in product management
2+ years of experience with Scaled Agile practices

Salary/Compensations

$121,000 - $164,000

Benefits

Eligible for benefits
Eligible for a discretionary bonus

About the Company

Creative Artists Agency (CAA) is the leading entertainment and sports agency with global expertise in various sectors including filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.
CAA is distinguished by its collaborative culture and exceptional client service.
The company identifies, innovates, and amplifies opportunities for those who shape culture and inspire the world.
CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division.
Named Most Valuable Sports Agency by Forbes for eight consecutive years.
CAA represents over 2,000 of the world's top athletes, coaches, on-air broadcasters, and sports personalities.
CAA works in areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities.
Founded in 1975, CAA is headquartered in Los Angeles with offices globally.

Equal Opportunity

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.
The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.