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About the Role

Turning Point Youth Services (TPYS) is an accredited, non-profit agency serving youth (12 to 18 years of age) and their families in the east end of Toronto. TPYS offers a continuum of services for youth and their families with a focus on mental health, housing/sheltering, and youth justice. TPYS and WoodGreen Community Services integrated on July 2, 2024, to provide a more effective and integrated approach to comprehensive support services for youth in the GTA.

Responsibilities

Promote a safe and therapeutic environment and establish therapeutic relationships with clients through role modeling consistent with the Agency Mission, Vision and Values.
Incorporate a strengths-based, relationship-based philosophy of care and a belief in the resilience of youth.
Provide direct client care and supervision to clients in the live-in program.
Perform the duties of a Primary Worker for assigned clients.
Promote and integrate Youth and Family Engagement.
Promote an environment of inclusion that promotes equity and respects diversity.
Assess and understand client mental health needs through a developmental and trauma-informed lens, offering and actualizing methods of intervention not considered psychotherapy, in compliance with relevant legislation and CRPO guidelines.
Ensure client records are maintained as per agency standards and in accordance with privacy policies and legislation.
Ensure administrative duties are completed within required timeframes.
Effectively utilize communication systems to convey client and program-related information.
Develop, implement, evaluate, and fully participate in life skills and recreational programming.
Maintain responsible oversight of agency finances and assets.
Maintain adequate upkeep of the physical plant and property (interior and exterior).
Assist with meal preparation as required.
Assume the role of Student Placement Supervisor as required.
Reconcile client medication for the program prior to supervisory signoff.
Liaise with other detention sites and the court system to support the level determination process of youth remanded to a detention facility.
Place calls to determine bed availability across the system.
Assist in ensuring all documentation and information related to level determination is communicated to the supervisor in a timely manner.
Represent the Agency in a professional manner when dealing with families, external professionals, general public, and community partners.
Participate actively in team meetings.
Participate in ongoing training and supervision sessions.
Participate in all mandatory training provided by the Agency.
Work in accordance with all policies and procedures of the Agency.
Work safely in compliance with the Occupational Health and Safety Act and the Agency Health and Safety Manual.
Work effectively and respectfully as a member of the team.
Identify opportunities and make recommendations regarding Agency programs and protocols.
Perform other duties as required.

Requirements

University or College Degree/Diploma in Child and Youth Work, Social Work or equivalent.
At least one year of relevant work experience, preferably in a live-in setting.
Demonstrated knowledge and experience with at-risk adolescents and young adults.
Understanding of the complex issues facing clients.
Appreciation of the importance of engaging youth and families from a strengths-based, relationship-based approach.
Sensitivity to and ability to work with a diverse client and staff group.
Ability to exercise professionalism and sound judgment in conflictual and stressful situations.
Ability to work independently and effectively as part of a multi-disciplinary team.
Ability to resolve issues with supervisors and co-workers respectfully and cooperatively.
Excellent interpersonal and conflict resolution skills.
Excellent communication skills – verbal and written.
Strong administrative and organizational skills.
Good computer skills.
Valid First Aid/CPR certification.
Valid UMAB certification.
Completion of required suicide prevention and intervention training.

Skills

Role modeling
Strengths-based, relationship-based philosophy of care
Client care and supervision
Youth and Family Engagement
Inclusion, equity, and diversity
Developmental and trauma-informed lens
Intervention methods (not psychotherapy)
Client record maintenance
Administrative duties
Communication systems
Life skills and recreational programming
Financial and asset oversight
Physical plant and property upkeep
Meal preparation
Student Placement Supervision
Medication reconciliation
Liaison with detention sites and court system
Bed availability checks
Documentation and information communication
Professional representation
Team collaboration
Training and supervision participation
Mandatory training
Policy and procedure adherence
Occupational Health and Safety compliance
Conflict resolution
Computer skills

Location

Everett Program, Toronto

Work Type

Permanent Full Time
On-Site

Experience Level

At least one year of relevant work experience
Student Placement Supervisor (as assigned based on skill and experience level)

Education Level

University or College Degree/Diploma in Child and Youth Work, Social Work or equivalent

Salary/Compensations

$57,571.30

About the Company

Turning Point Youth Services (TPYS) is an accredited, non-profit agency serving youth (12 to 18 years of age) and their families in the east end of Toronto.
Turning Point’s mission is to empower youth to make positive change.
Turning Point Youth Services and WoodGreen Community Services announced on July 2, 2024 the integration of the two organizations.
The combination of these two agencies will enable a more effective and integrated approach to the provision of comprehensive support services for youth in the GTA.

Equal Opportunity

WoodGreen is an equal opportunity employer.
We are committed to providing an inclusive and barrier-free selection process and work environment.
If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required.
Information received relating to accommodation will be addressed confidentially.