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About the Role

Visa’s Global Authentication & Identity product team is responsible for building solutions to help clients detect and prevent fraud for e-commerce payments. The Sr. Product Manager will drive initiatives supporting authentication modernization strategy, integrating technical aspects and Visa’s authentication solutions. This role is a key member of the product management team, partnering with technology and regional teams to advance Visa’s product vision globally, requiring expertise in strategy, product management, development, data science, delivery, and operations. The role also involves collaborating with 3DS ecosystem stakeholders to ensure the healthy operation and resilience of the Visa Secure program and 3DS Directory Server platform.

Responsibilities

Direct product strategy from conception through implementation.
Identify new business and market opportunities and develop business plans.
Determine product market requirements and ensure alignment with organizational objectives.
Serve as a central resource interacting with systems, marketing, and sales during product development.
Formulate and execute long-term plans for cost and profit control.
Promote adoption of new technologies and industry-leading trends.
Collaborate closely with engineering, architecture, UX design, data science, and risk teams to ensure scalable, secure, and compliant product delivery.
Work closely with regional product teams to ensure global strategies are actionable and locally relevant.
Explore creative ways for greater Visa engagement with the over 300 3DS services providers connected to the Visa Secure Directory Server.
Proactively monitor ecosystem product performance with clients directly and through data analysis to improve the overall performance and quality of service for all stakeholders.
Define the roadmap and execute the delivery for the enablement of the next version of EMV 3DS 2.x adoption.
Develop “subject matter expertise” on the EMVCo 3-D Secure 2.X specifications to be able to interpret the spec and apply the knowledge to actual implementations.
Provide technical support and consultation to issuers, acquirers, processors, merchants and 3-D Secure vendors.

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD.
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD.
Experience in roles such as product manager, product owner, business process analyst, or sales operations.
Experience in applying Agile principles across design, development, testing, and product management.
Experience in developing software capabilities to support sales, service, or customer relationship management functions.
Experience in multi-tasking, organizing, managing, and implementing complex projects directly or through supervision.
Experience in cross-functional collaboration with systems, marketing, and sales teams.
Agile certifications such as CSM and CSPO, or their equivalent.
Experience in identifying, assessing, and managing tradeoffs in product development.
Experience in identifying points of failure and formulating error-handling approaches for product resiliency.
Understanding of payment processing and payment landscape a plus.
Ability to work within a complex and sometimes ambiguous environment, and to influence senior management and other relevant parties.
U.S. Applicants Only.

Skills

Digital fluency
Generative AI tools (e.g. ChatGPT, Microsoft Copilot)
EMV 3DS 2.x specifications
Agile principles
Product management
Product development
Data science
Delivery
Operations
Strategy
Technical support
Consultation

Location

Office setting

Work Type

Full-time
Hybrid

Experience Level

Senior

Education Level

Bachelor Degree
Advanced Degree (e.g. Masters, MBA, JD, MD)
PhD

Salary/Compensations

$169,100.00 - $270,800.00 USD per year
Potential sales incentive payments
Bonus and equity may be eligible

Benefits

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.
Dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.