Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Senior Product Manager, Merchant Activation owns the merchant activation journey, focusing on making it faster, simpler, and more reliable for merchants to get live on Procare Payments. This role enhances an existing merchant boarding platform and involves close collaboration with Engineering, Sales, and Underwriting to deliver a modern activation experience.

Responsibilities

• Own the merchant payment application, including the formal application, agreement, and signature capture experience.
• Own the merchant boarding platform from discovery through delivery, including enhancements to systems that process applications.
• Own merchant maintenance systems for post-boarding account updates.
• Own and evolve pricing tooling to ensure accurate configuration and accessibility.
• Partner with Engineering to define and ship application, boarding, document collection, workflow, and integration capabilities.
• Serve as the primary point of contact for Sales and Underwriting, aligning product direction with sales motion, underwriting workflows, and compliance requirements.
• Communicate product decisions, tradeoffs, and roadmap priorities clearly to technical and non-technical stakeholders.
• Track and report on key activation metrics to identify friction and inform roadmap priorities.
• Maintain a living backlog, write clear requirements, and lead pre- and post-release validation.

Requirements

• 5+ years of product management experience; payments, fintech, or financial services preferred.
• Experience with platform or API-first products.
• Experience with merchant onboarding, application flows, or KYC/AML-adjacent products.
• Strong cross-functional collaboration skills with Engineering, Sales, Underwriting, and Operations.
• Strong written and verbal communication skills.
• Disciplined requirements ownership with strong backlog management habits.
• Comfort using AI tools in discovery, requirements writing, and product development workflows.
• Familiarity with event-driven architectures, webhooks, or API integrations.
• Experience with embeddable or white-label UI products.
• Familiarity with ISO, PayFac, or third-party processor onboarding workflows.
• Experience with compliance-adjacent product work (KYC/AML, OFAC, risk decisioning).
• Vertical SaaS or embedded payments background.
• Must be willing and able to work in office a minimum of 3 days per week.

Skills

• Product Management
• Payments
• Fintech
• Financial Services
• Platform Products
• API-first Products
• Merchant Onboarding
• Application Flows
• KYC/AML
• Cross-functional Collaboration
• Written Communication
• Verbal Communication
• Backlog Management
• AI Tools
• Event-driven Architectures
• Webhooks
• API Integrations
• Embeddable UI Products
• White-label UI Products
• ISO Onboarding Workflows
• PayFac Onboarding Workflows
• Third-party Processor Onboarding Workflows
• Compliance
• Vertical SaaS
• Embedded Payments

Location

• Denver, CO
• Atlanta, GA

Work Type

• Hybrid

Experience Level

• Senior

Education Level

• Bachelor's degree required
• MBA or equivalent advanced degree preferred

Salary/Compensations

• $135,000 - $145,000/year DOE

Benefits

• Medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Regular company provided meals

About the Company

• For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.
• Child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training.
• Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner.