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About the Role

As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other. You will be responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel.

Responsibilities

• Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
• Consistently offer professional, friendly and engaging service
• Ensure the timely and efficient transfer of luggage to and from the guest’s room
• To ensure the guest is familiar with their room upon arrival ie. temperature control
• Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards, including all safety policies
• Other duties as assigned

Requirements

• Previous customer related experience an asset
• Excellent communication skills and a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps
• Exposure to hot surfaces
• Must be able to provide proof of eligibility to work in the United States

Skills

• Communication skills
• Professional presentation
• Interpersonal abilities
• Problem solving abilities

Location

• San Francisco

Work Type

• Full-Time
• Permanent

Salary/Compensations

• $26.95 USD Gross per hour

Benefits

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential

About the Company

• Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
• The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
• Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Equal Opportunity

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D