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About the Role

The Senior Sales Manager is responsible for driving revenue growth through strategic sales efforts, account management, and business development. This role focuses on generating group, corporate, and/or transient business while maintaining strong relationships with existing clients. The Senior Sales Manager plays a key role in achieving hotel revenue goals and supporting overall market share growth.

Responsibilities

• Proactively solicit new business through prospecting, networking, and client outreach
• Manage and grow a portfolio of key accounts to maximize revenue opportunities
• Identify and pursue group, corporate, and negotiated rate business
• Participate in the development and execution of the hotel’s sales and marketing plan
• Achieve and exceed monthly, quarterly, and annual sales goals
• Maintain strong relationships with existing clients to ensure repeat business
• Conduct outside sales calls, site visits, and client presentations
• Respond to RFPs, leads, and inquiries in a timely and professional manner
• Negotiate contracts, pricing, and terms in alignment with hotel strategy
• Analyze market trends, competitive set activity, and demand patterns
• Utilize tools such as STR reports, CRM systems, and brand resources
• Provide regular sales activity reports, forecasts, and pipeline updates
• Work closely with revenue management to optimize pricing and inventory strategies
• Partner with operations teams (front office, F&B, events) to ensure successful execution of business
• Support and mentor junior sales team members when applicable
• Participate in sales meetings, training, and brand initiatives

Requirements

• Minimum 3–5 years of hotel sales experience, preferably in a full-service hotel
• Proven track record of meeting or exceeding revenue goals
• Strong knowledge of group, corporate, and/or transient sales segments
• Experience with CRM systems (e.g., Delphi, Salesforce, or brand-specific systems)
• Excellent communication, negotiation, and presentation skills
• Ability to work independently and manage multiple priorities

Skills

• Prospecting
• Networking
• Client outreach
• Account management
• Business development
• Sales strategy
• Market analysis
• CRM systems
• Negotiation
• Presentation skills
• STR reports
• Revenue management concepts

Experience Level

• Senior

Salary/Compensations

• $68,000 - $75,000 annually

Benefits

• Medical, Dental, Vision
• Voluntary Life Insurance, Voluntary Long-Term Disability
• 401k Plan
• Paid Time Off
• 7 Paid Holidays
• Go Hilton travel program: 100 nights of discounted travel
• Complementary Lunch or Dinner every work day

Equal Opportunity

• We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.