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About the Role
We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization. You will help ensure employees have the equipment, workplace tools, and support they need to work effectively while gaining hands-on experience in a modern cloud-first IT environment.
Responsibilities
- Prepare laptops and other IT equipment for new employees
- Reinstall, wipe, and reconfigure macOS and Windows devices
- Maintain accurate inventory and asset records
- Support hardware lifecycle processes including receiving, shipping, storage, and disposal
- Assist with stock management and inventory audits
- Handle simple IT support requests and service desk tickets
- Assist employees with common hardware, software, and workplace technology issues
- Escalate complex technical issues to appropriate IT teams
- Support onboarding and offboarding activities
- Assist with workplace setup and meeting room technology checks
- Support documentation updates and knowledge base maintenance
- Assist with data entry, asset administration, and operational tracking
- Help maintain operational standards and processes
- Support IT projects and operational initiatives
- Contribute to keeping IT workspaces and storage areas organized
Requirements
- Currently enrolled at a university or higher education institution
- Interest in IT Operations, End User Services, or workplace technology
- Basic understanding of Windows, macOS, and common workplace applications
- Strong organizational skills and attention to detail
- Willingness to learn and take ownership of assigned tasks
- Structured and reliable way of working
- Good communication and interpersonal skills
- Service-oriented mindset and positive attitude
- Ability to work independently while collaborating with a wider team
- Proficiency in English
- Regular on-site presence (3 days per week) in London office
- Legal right to work in the United Kingdom
Skills
- Google Workspace
- Okta
- Microsoft 365
- Slack
- Jira Service Management
- Kandji
- Intune
Location
- London, United Kingdom
Work Type
- Hybrid
- Working Student
Education Level
- Currently enrolled at a university or higher education institution
Benefits
- Language learning via Babbel
- Meditation access via Calm
- 20 days of annual leave plus additional holidays
- Employee discounts in tonies online shop
- Access to Corporate Benefits portal
About the Company
- Globally leading interactive audio platform for children
- Over 10 million Tonieboxes and 125 million Tonies sold
- Listed on the Frankfurt Stock Exchange
- Global team of over 550 professionals
Equal Opportunity
- At tonies, inclusion and diversity are part of our core principles. We celebrate the diverse talents, backgrounds, beliefs, and gender identities that come together under our roof.