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About the Role

Canadian Blood Services is seeking a Temporary Full-time Team Lead – SAP Basis to join our innovative Internal Customer Experience IT Optimization team. Our IT professionals play a vital role in ensuring the safe and efficient delivery of life-saving products and services across the country. The organization is currently undertaking a multi-year initiative to migrate from our current on-premise SAP ECC systems to a cloud-based SAP S/4 HANA environment. The Internal Customer Experience IT Optimization team enables agile ways of working and supports teams in delivering well-managed, user-focused technology solutions. Reporting to the Manager, IT Optimization, you will lead a team of SAP Basis analysts and consultants responsible for supporting critical IT infrastructure and SAP solutions. You will oversee technical upgrades, system enhancements, and the delivery of new SAP functionality while providing leadership and direction to the Basis team. The Basis team will work closely with the S/4 HANA Conversion Project team to enable a smooth transition to the new environment and ensure all requirements for a stable operational environment have been met.

Responsibilities

Lead a team of SAP Basis analysts defining objectives, establishing priorities, monitoring performance, providing feedback and identifying development opportunities for team members.
Oversee the implementation, upgrades, refreshes, and ongoing support of SAP environments.
Ensure SAP systems are stable, secure, highly available, scalable, monitored, and performing optimally.
Serve as the primary contact for initiatives requiring SAP Basis team support, collaborating across technical and business teams.
Participate in design discussions and recommend improvements to SAP systems.
Establish best practices and track SLAs, metrics, and system performance including monitoring the performance of external service providers and vendors.
Perform other related duties as required to support evolving business and operational needs.

Requirements

At least 8 years of relevant and practical work experience in SAP Basis, preferably with several years leading SAP teams in supervisory capacity.
Experience with SAP HANA, S/4HANA , SAP BTP in Cloud or Hybrid environments
SAP Basis skills and experience in SAP ERP, CRM, , Portal, Fiori and Netweaver systems
Experience in an Oracle RAC Cluster environment is required.
Experience with SAP Cloud ALM and Solution Manager is required.
Experience with AIX Unix or Linux is required.
Experience with High Availability Solutions is required.
Hyperscaler Cloud Computing technologies (i.e. AWS, Azure,) is desirable
Project management experience is desirable.
Excellent communication skills.

Skills

Leadership
Talent development
SAP Basis administration
Infrastructure management
Stakeholder engagement
Technical analysis
Service delivery
Vendor management
Adaptability

Location

2540 Lancaster Road, Ottawa, Ontario
100 Parkshore Drive, Brampton, Ontario
67 College Street, Toronto, Ontario

Work Type

Hybrid
Temporary full-time

Experience Level

8+ years of relevant and practical work experience in SAP Basis
Several years leading SAP teams in supervisory capacity

Education Level

Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree or College Diploma.
SAP certifications are desirable.
An equivalent combination of education, training and experience may be considered.

Salary/Compensations

$99,600 - $117,200

Benefits

Percentage in lieu of benefits and vacation.
Annual performance award up to 8%.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

About the Company

Together, the work we do connects people and changes lives — including your own.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Equal Opportunity

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.