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Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
• Maintain direct contact with current and prospective customers.
• Prepare customer quotes.
• Process paperwork.
• Perform inventory control, including cycle counts of stockroom, vans, and customer consignments.

Requirements

• High school diploma or equivalent.
• Valid driver's license and good driving record.

Skills

• Good verbal communication.
• Good written communication.
• Good interpersonal skills.
• Good organizational skills.
• Good numerical perception.
• Good computer skills.
• Parts or inventory control experience preferred.
• Lift truck industry experience preferred.
• Ability to work in a team environment.

Education Level

• High school diploma or equivalent.

Salary/Compensations

• $21.25 to $25.00/hour