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About the Role

Lead a team of System Engineers, who are Corning’s product and system experts supporting AI Data Centers, Carrier, and LAN networks. Your team will be the go-to resource for passive structured cabling solutions, advising customers on product selection and system design, and serving as the technical bridge between customers, Field Engineers, and internal Development and Product teams. This role combines deep technical expertise with team leadership, prioritizing service requests, tracking team performance, and driving impact across the EMEA region.

Responsibilities

Deliver technical support, training, and presentations on Corning's passive structured cabling portfolio to end customers, installers, and distribution partners across AI Data Center, Telecom, and LAN markets.
Advise customers on product applications, explaining benefits, value propositions, and providing detailed part numbers for complete system solutions.
Respond to customer RFIs with full system solutions, including Bills of Materials (BOMs) and drawings tailored to their requirements.
Provide pre-sales support: product recommendations, system design, installation training, and testing.
Create datasheets and technical papers, and deliver clear Corning vs. competitor product comparisons.
Share feedback with Development and PLM on product improvements, new ideas, and compliance with regional standards.
Guide, coach, and develop your SE team, setting priorities, KPIs, and clear objectives while ensuring team members are properly trained to succeed.
Lead change management to drive optimized processes and team efficiency, with a strong focus on Service Cloud CRM adoption.
Own annual reviews, development plans, coaching, and administrative tasks such as expense approvals.
Build a cohesive team culture where every member feels valued, and manage recruiting, onboarding, or workforce adjustments as needed.
Collaborate closely with peer leaders across Commercial, Product Management, and Operations (Manufacturing, Development) to keep the wider organization aligned.

Requirements

5-8 years relevant work experience; at least 3 years supervisory experience.
University degree, preferably in Telecommunications or Electrical Engineering.
5+ years of experience in Telecom, Data Center, or structured cabling design; at least 3 years supervisory experience.
Proven success in leadership and managing technical teams.
Excellent communication skills, including experience presenting to C-level executives with the finesse to manage expectations and difficult conversations.
Fluent in English, any other European language is a plus.
Strong ability to resolve customer challenges through cross-functional collaboration.
Experience driving organizational change across people, process, and technology.
Direct customer engagement experience — presenting, training, and demonstrating value propositions.
Established working relationships across Commercial, PLM, and Operations.
Valid EU work authorization or citizenship.
A current, valid driving license with a clean record for international car rentals.

Skills

Passive structured cabling solutions
Product selection
System design
Technical support
Training
Presentations
Product applications
Bill of Materials (BOMs)
System solutions
Pre-sales support
Product recommendations
Installation training
Testing
Datasheet creation
Technical paper writing
Product comparisons
Feedback sharing
Team guidance
Coaching
Team development
Setting priorities
Setting KPIs
Setting clear objectives
Change management
Process optimization
Team efficiency
Service Cloud CRM
Annual reviews
Development plans
Expense approvals
Team culture building
Recruiting
Onboarding
Workforce adjustments
Cross-functional collaboration
Organizational change
Customer engagement
Value propositions
Working relationships

Location

Berlin, Germany

Work Type

Full-time
Hybrid

Experience Level

Manager
5-8 years relevant work experience
At least 3 years supervisory experience

Education Level

University degree, preferably in Telecommunications or Electrical Engineering

Benefits

Company-wide bonuses
Long-term incentive programs
Company-funded retirement plan
Paid leave
Employee Assistance Program (EAP)
Recognition program

About the Company

Corning is one of the world’s leading innovators in glass, ceramic, and materials science.
Our technologies push the boundaries of what’s possible.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.
This segment is classified into two main product groupings – carrier network and enterprise network.
The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications.
The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Equal Opportunity

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws.
Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment.
To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.