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About the Role
Mastercard is seeking a strategic and entrepreneurial Director, Services - Vertical Solutions to scale a high-value Services business for Commercial customers across AP, EEMEA & Europe regions. This role will define and execute a Go-To-Market approach to unlock new revenue streams, expand monetizable offerings, and strengthen performance discipline.
Responsibilities
- Expand existing Services to CNPF by calibrating value propositions and GTM, identifying and piloting with anchor clients.
- Build a segment-led service roadmap for commercial verticals, delivering new flagship offerings in partnership with product, studios, and analytics.
- Build and execute the services GTM strategy for commercial verticals, including segmentation, value proposition, packaging, and pricing.
- Own the CNPF services sales pipeline across all relevant CNPF assets, forecasting accurately and maintaining healthy coverage ratios.
- Coordinate post-sale execution with the Services Delivery team to ensure time-to-value, quality outcomes, and referenceable success.
- Facilitate best practice sharing across the regional teams.
- Elevate strategic interaction with key customers, fintechs, ecosystem partners, and C-suite stakeholders to build partnerships.
- Provide internal and external thought leadership on CNPF services trends within commercial verticals.
- Design and scale 1-to-many motions for commercial verticals in collaboration with issuers/acquirers/fintech channels.
- Tailor pricing/packaging for commercial verticals affordability while preserving margins, leveraging Deploy, Loyalty, SSO to increase activation and retention.
Requirements
- Proven track record leading strategy, launching scalable products/services, and delivering commercial outcomes across complex, multi-market environments.
- Demonstrated P&L ownership and success against ambitious growth targets.
- Deep understanding of the payments industry and Commercial New Payment Flows.
- Ability to leverage payments technology and innovation to solve client problems.
- Strong financial and business acumen.
- People leadership experience.
- Consultative problem-solving skills.
- Executive-level communication and negotiation skills.
- Comfort operating in highly matrixed, cross-functional settings.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills
- Payments industry
- Commercial New Payment Flows
- Payments technology
- Financial acumen
- Business acumen
- People leadership
- Consultative problem-solving
- Executive-level communication
- Negotiation skills
Location
- AP
- EEMEA
- Europe
Work Type
- Full-time
Experience Level
- Director
Education Level
- Bachelor's degree required
- Advanced degree preferred
- Relevant industry certifications preferred
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- We are helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.