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About the Role

As the first point of contact for clients, freelancers, and visitors at our new London HQ, you will play a key role in creating a welcoming and professional environment while ensuring the smooth operation of our busy office. This role is crucial during an exciting period of company growth as we move into our brand-new office space.

Responsibilities

• Greet clients, visitors, and suppliers, ensuring a warm and professional welcome.
• Process, print, and activate digital passes via the access control system; log visitor information.
• Answer and direct incoming phone calls and emails.
• Manage meeting rooms, bookings, and visitor schedules.
• Handle incoming and outgoing post, deliveries, and couriers.
• Maintain the reception area and shared office spaces to a high standard.
• Coordinate office supplies, stationery, kitchen stock, and general facilities.
• Support production and post-production teams with administrative tasks as required.
• Arrange travel, accommodation, and meeting logistics when needed.
• Assist with onboarding new starters and coordinating office inductions.
• Liaise with building management and external service providers.
• Help organise team events, client hospitality, and office activities.
• Provide general administrative support to the wider business.

Requirements

• Previous experience in a receptionist, front-of-house, or office administration role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with great attention to detail.
• Ability to prioritise tasks and work independently.
• Professional, confident, and welcoming manner.
• Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
• A positive, can-do attitude and willingness to support the wider team.
• Highly organised, enjoy meeting people, and want to be part of a dynamic team.

Skills

• Communication skills
• Interpersonal skills
• Organisational skills
• Attention to detail
• Task prioritization
• Independent work
• Professionalism
• Confidence
• Microsoft Office Suite (Outlook, Word, Excel, Teams)

Location

• London

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

About the Company

• We are a company preparing to move into a brand-new office, bringing together our teams in a dynamic new workspace.
• We operate in a fast-paced creative environment.

Equal Opportunity

• All candidate data will be processed in line with current data protection legislation.
• Applications will be stored securely and retained for a period of 12 months, in accordance with our data retention policy, unless consent for longer retention is explicitly stated in the CV or application materials.