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About the Role

Provides data-based insights and recommendations to drive change and enhance organizational performance. Coordinates team efforts to improve performance analysis and implements data-driven strategies.

Responsibilities

• Identifies and leads predictive analytic projects for cost savings and service quality improvements.
• Oversees the usage, framework, and requirements of analysis systems and data needs for data modeling.
• Monitors project deliverables, scope, plan, issues, risks, and milestones.
• Establishes measures to determine project success.
• Interfaces with departments to communicate project goals and insights, ensuring all targets are met.
• Performs predictive analysis using advanced mathematical techniques, statistical methods, and programming languages.
• Works with departments to gain performance process insights through diagnostic and descriptive analysis.
• Oversees reports and dashboards providing insights into key programs and initiatives.
• Documents departmental processes and workflows to measure performance levels.
• Develops meaningful performance metrics for organizational and service improvements.
• Implements and maintains data collection, reporting requirements, and data validation.
• Provides oversight and support to departments to ensure measures are used effectively.
• Assists management in understanding and incorporating performance management into daily routines.
• Develops ad hoc analyses of critical issues impacting site performance and translates them into actionable recommendations.
• Reviews data from department reporting tools, analyzes data using performance management methods, and prepares conclusions.
• Works towards data pipeline improvements and reporting optimization.
• Works towards automating reporting processes to improve workflows and expand performance management insight capabilities.
• Performs related duties as assigned.

Requirements

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering or a related field.
• At least two (2) years of experience in data analysis or an equivalent combination of related education and experience.
• Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, and fingering for working with computer keyboards.
• May be exposed to noise, machinery, and garage environment in field locations.
• Exempt employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment.

Skills

• Advanced quantitative knowledge for data modeling, testing, validation, and evaluation.
• In-depth knowledge of data programming languages including Python and SQL.
• Excellent analytic, quantitative, and problem-solving skills with proven ability to deliver actionable insights.
• Effective data visualization and business intelligence process flow automation skills.
• Working understanding of technical systems related to reporting data flows.
• Working understanding of programming development requirements and use of revision control systems.
• Working knowledge of performance management principles and effective use of logic models.
• Working knowledge in developing and implementing performance measurement management systems.
• Working knowledge of performance measures and change management principles and practices.
• Working knowledge of data analysis techniques with an understanding of basic statistical concepts.
• Working knowledge of databases, analysis, and presentation software: Microsoft Word, PowerPoint, Excel, Power BI, and SQL.
• Strong oral and written communication skills.
• Ability to effectively communicate with a variety of audiences.
• Strong organization, analytical, and problem-solving skills.
• Ability to provide technical guidance and coordinate collaboratively within a team.
• Ability to manage multiple projects and balance multiple priorities, deadlines, and budget constraints.
• Ability to multi-task and possess the flexibility to frequently transition from one project assignment to another.
• Ability to work effectively with a diverse group of stakeholders, including senior management, project managers, and subject matter experts.

Location

• CTA field locations
• CTA transit property locations

Work Type

• General office environment
• Travel to various CTA field locations and transit property locations

Experience Level

• At least two (2) years of experience in data analysis

Education Level

• Bachelor’s degree in Statistics, Mathematic, Computer Science, Engineering or a related field

Salary/Compensations

• $129,766.41

About the Company

• The Authority