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About the Role
As the Creative Director, you will lead the visual and conceptual identity of New Relic across all brand touchpoints, from global enterprise marketing campaigns and digital experiences to AI product launches and corporate events. Your mission is to push the boundaries of B2B tech branding, making the concept of "observability" as visually compelling as it is technically revolutionary.
Responsibilities
- Oversee, evolve, and enforce New Relic’s global visual identity, voice, and brand guidelines across all digital, print, and experiential mediums.
- Manage a multi-disciplinary team of creatives, fostering a highly collaborative environment that encourages experimentation, technical curiosity, and excellence.
- Concept and mock up end-to-end creative directions that support multi-channel initiatives, including major product launches, global events, paid media, and digital experiences.
- Partner cross-functionally with Product, Demand Gen, and corporate communications to translate deeply technical product capabilities into clear, high-conversion creative assets.
- Balance hands-on creative mentorship with high-level stakeholder management, pitching creative vision to CXOs, and managing up across a matrixed organization.
- Blend creative intuition with data-driven insights and AI tools to optimize marketing performance, leveraging AI to scale enterprise production and automate workflows.
- Source and direct external agencies, production houses, and freelance talent when scaling production for major initiatives.
Requirements
- 12+ years of creative experience with 5+ years in a leadership or managerial role, ideally within a high-growth SaaS, developer-tooling, or deeply technical B2B enterprise company.
- A diverse, world-class portfolio demonstrating a strong grasp of typography, digital and print design, corporate storytelling, video production, and integrated marketing campaigns.
- An innate curiosity about developer culture, AI, and observability infrastructure, with the ability to turn complex tech concepts into accessible, engaging visuals.
- Deliver highly creative solutions within the structural bounds of B2B marketing, bringing bold ideas and pivoting quickly based on feedback.
- Strong project management instincts, with experience structuring creative workflows using tools like Figma, Adobe Creative Cloud, and Asana.
- Exceptional presentation skills; able to pitch bold creative directions clearly to executive leadership and advocate for design excellence across the organization.
- Visa sponsorship is not available for this position.
- Criminal background check is required.
- Compliance with U.S. export controls and licensing requirements may be necessary for certain roles.
Skills
- Typography
- Digital design
- Print design
- Corporate storytelling
- Video production
- Integrated marketing campaigns
- Project management
- Figma
- Adobe Creative Cloud
- Asana
- Presentation skills
Location
- Remote
Work Type
- Remote
- Hybrid
- Office-based
Experience Level
- 12+ years of creative experience
- 5+ years in a leadership or managerial role
Salary/Compensations
- $1—$2 USD
Benefits
- Healthcare
- Dental
- Vision
- Parental leave and planning
- Mental health benefits
- 401(k) plan and match
- Flex time-off
- 11 paid holidays
- Volunteer time-off
- Other competitive benefits
About the Company
- New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability.
- We build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
- New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements.
Equal Opportunity
- Fostering a diverse, welcoming and inclusive environment is important to us.
- We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.
- We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
- Their experiences and perspectives inspire us to make our products and company the best they can be.
- We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
- If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
- Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
- Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy