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About the Role

DK Technology is seeking a Digital Workspace Assistant to support core digital tools and enhance the employee experience. This role offers career growth in technology, exposure to global teams, and insight into how digital systems support publishing.

Responsibilities

• Support key workplace platforms.
• Assist with digital projects.
• Contribute to the improvement of tools and processes.
• Troubleshoot user queries.
• Support system updates and user adoption.
• Support content management and publishing automation tools.
• Resolve issues, maintain system updates, and improve platform operations.
• Ensure technology is used effectively across the business.
• Create guides and training materials for tool adoption and best practices.

Requirements

• Enjoy helping others, learning new systems, and keeping things organised.
• Basic understanding of workflows.
• Genuine interest in how digital tools can improve business operations.
• Strong communicator, able to explain technical information clearly.
• Able to manage workload carefully.
• Able to build positive relationships with colleagues and suppliers.
• Experience using a project management tool such as Asana.
• A technology-based qualification, a tech-related degree, or experience in tech support / IT support.
• A basic understanding of workflows and digital processes.
• Strong communication and organisational skills.
• A proactive, collaborative approach and a willingness to learn.

Skills

• Asana
• Google Workspace
• Content management
• Publishing automation
• SaaS tools
• Digital asset management (DAM) systems
• Workplace platforms
• AI-enabled tools
• Digital automation
• Change management

Location

• Pimlico office
• London

Work Type

• Hybrid
• Remote working from abroad (up to 30 days, subject to criteria)
• Smart-working

Experience Level

• Graduate with a technology-related qualification
• Experience in tech support or IT support
• Experience with project management tools such as Asana

Education Level

• Technology-based qualification
• Tech-related degree

Salary/Compensations

• Starting at £28,500 depending on skills and experience, plus bonus

Benefits

• 25 days paid holiday entitlement in year one, plus bank holidays
• Generous pension scheme
• Volunteering policy and charity matching
• Employee assistance programme
• 70% discount on company books
• Cycle to work scheme
• Discounted gym membership
• Shopping discounts
• Flex Fridays (1pm Finish*)
• Up to 30 days remote working from abroad*
• Tree planted for every new employee

About the Company

• DK Technology is committed to building a diverse workforce that reflects the varied communities that read our books across the world.
• DK is proud to announce that we have adopted The Halo Code.
• DK is a member of the disability confident scheme.
• DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office.

Equal Opportunity

• Encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background.
• Guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.