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About the Role

As AppGate expands its platform, a new AI Platform & Infrastructure team is being established to own the infrastructure layer for next-generation security capabilities, including AI-driven threat detection and the secure operation of emerging Agentic AI systems. The Staff or Principal DevOps Engineer will design and build the deployment vehicle for cloud and AI infrastructure, set standards, and mentor engineers, making foundational decisions on cloud architecture, IaC, CI/CD, and observability.

Responsibilities

Design, implement, and maintain CI/CD pipelines and self-service tooling from a greenfield starting point.
Enable product teams to build, test, and deploy safely and quickly with automated guardrails, rollbacks, and paved paths.
Stand up and operate container orchestration with Docker and Kubernetes, including self-managed, stateful technologies.
Automate infrastructure provisioning and configuration management using Terraform and Helm.
Implement reusable infrastructure as code modules and patterns.
Instrument monitoring, logging, and alerting across services and infrastructure using tools such as Prometheus, Grafana, and the ELK stack.
Define SLOs, error budgets, and operational health metrics.
Implement security best practices across infrastructure and deployment workflows.
Coach engineers new to DevOps/infra, run design reviews, and pair on hard problems.
Write documentation and playbooks to transfer expertise.
Build the MLOps foundation for AppGate's AI products, including model serving and inference pipelines.
Manage model deployment, versioning, and drift monitoring.
Implement experiment-tracking and lifecycle tooling.
Partner with data scientists, product teams, and leadership to align platform investment with strategic vision.

Requirements

Extensive DevOps, platform, infrastructure, or SRE engineering experience with a track record of operating production systems at scale.
Staff-level candidates typically bring 8+ years of experience; Principal-level candidates bring 12+ years.
Hands-on experience standing up infrastructure and CI/CD pipelines in a greenfield or early-stage environment.
Hands-on experience implementing observability across APIs, cloud services, and distributed systems.
Experience with SLO and error-budget practice.
Familiarity with implementing security best practices in infrastructure and deployment workflows.
Fluency in a primary backend language (Python, Go, or similar).
Strong bias toward automation, testing, and reliable, maintainable systems.
Demonstrated record of growing engineers and setting technical direction.
Comfortable being the most senior person in the room on this topic.
Pragmatic, rigorous, and ownership-driven mindset.
Thrive in a small, fast-moving environment.
Experience operating Kafka, Spark, Elasticsearch, or comparable stateful systems in production (preferred).
Experience building or operating model serving, inference pipelines, and MLOps tooling (preferred).
Working knowledge of the network and routing layer beneath modern access solutions (preferred).
Familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (preferred).

Skills

Terraform
Helm
Docker
Kubernetes
Prometheus
Grafana
ELK stack (Elasticsearch, Logstash, Kibana)
Python
Go
MLflow
Kubeflow
SageMaker
OpenTelemetry
TCP/IP
TLS
Tunneling/overlay networks
Packet routing and filtering
DNS
Firewalling
Zero Trust Network Access (ZTNA)

Location

New York City

Work Type

Hybrid

Experience Level

Staff
Principal

Salary/Compensations

Staff: 185k-225k base
Principal: 215k-270k base

Benefits

Performance bonuses
Considerable equity

About the Company

AppGate secures and protects an organization’s most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services.
AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability.
AppGate Cyber Advisory Services harden your security posture and ensure business continuity.
AppGate safeguards Fortune 500 enterprises and government agencies worldwide.

Equal Opportunity

AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities.
AppGate has developed a written affirmative action program available for review upon request.