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About the Role

We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas.

Responsibilities

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

Requirements

• Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.
• Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.
• Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.
• Are proactive and organized, capable of independently managing a diverse book of business.

Skills

• analytics
• ETL
• BI
• open-source software
• dbt (core or Cloud)
• modern data stack
• Snowflake
• BigQuery
• Redshift
• Databricks
• consumption and/or usage-based pricing structures
• MEDD(P)ICC sales methodology
• Command of the Message

Location

• Austin, TX

Work Type

• Hybrid

Experience Level

• 4+ years of experience in SaaS sales or account management

Salary/Compensations

• $94,500—$112,000 USD
• OTE (On Target Earning) $135,000—$160,000 USD

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k plan with 3% guaranteed company contribution
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for Cell Phone & Internet
• Flexible stipends for Learning & Development
• Flexible stipends for Office Space
• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

About the Company

• Fivetran’s mission is to make access to data as simple and reliable as electricity.
• Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
• Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
• Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on.
• dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights.
• Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
• We’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
• We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream.
• Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers.
• Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

Equal Opportunity

• We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process.
• If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form.
• We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience.
• Your request and any information provided will be kept confidential and will not impact your candidacy.
• We look forward to hearing from you and accommodating your needs to the best of our ability.