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About the Role

As a Central Dispatch Planner, you will monitor and report changes in flight information and passenger quantities. You will serve as the primary liaison between airlines and internal departments, ensuring all requirements are met by coordinating with departments such as Kitchen and Stores. Your role involves preparing and distributing labels and information, validating food safety compliance, and ensuring quality and quantity control according to production and menu specifications. You will analyze flight data to provide timely information, support the DO & CO family in maintaining high standards, and contribute to the company's reputation.

Responsibilities

Monitor and report major changes from flight information to quantity of passengers
Act as the main point of contact between airlines and internal departments
Plan and coordinate to ensure requirements are met with all departments in the Do & Co operational areas
Maintain, prepare, and print labels and allocate information to all departments
Ensure quality and quantity control as per production and menu specifications of all flights
Check and validate food safety compliance
Ensure on-time dispatch and delivery of food assembly and production lines
Provide accurate and timely information to the Transport team regarding any extra requirements
Analyze flight data to assist in planning any increase/decrease in stock requirements
Ensure the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies)
Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover
Take responsibility for all actions, support the team, and celebrate successes

Requirements

Great communication skills
Works well in a large team
Ready to roll up sleeves and do what is needed to give partners great service
Passion for food and motivation to deliver exceptional service
A good understanding of Microsoft Excel
Able to interpret and present data in a clear and concise manner
Excellent organization and time management skills
Great communication skills, written and verbal English
Flexible in thinking, making decisions efficiently and handling change
Energy and drive to deliver results beyond expectations and have a problem-solving mentality
Great understanding of how the department is performing overall, including financially, and be the expert in delivering practical actions for its improvement by taking a hands-on approach
Flexibility in regards to work availability is essential, as the Production Kitchen operates 7 days a week, including evenings, weekends and public holidays

Skills

Microsoft Excel
Data interpretation
Data presentation
Organization
Time management
Communication (written and verbal English)
Problem-solving

Location

On-site

Work Type

Night shifts

Salary/Compensations

Competitive Salary

Benefits

Refer a Friend Scheme
On-Site Free Parking
On-Site Free Meals
In-house training opportunities
Genuine career development opportunities, both nationally and internationally

About the Company

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated.
Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers.
We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
A business where you can have a real impact, we’re not afraid of new ideas!
The opportunity to work with and represent one of the most innovative players in the global luxury gourmet entertainment market.

Equal Opportunity

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status