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About the Role

We are looking for an experienced Insight Analyst with 3+ years’ experience in delivering actionable business insights. This role is ideal for someone who enjoys translating complex data into clear, compelling stories that drive commercial decisions.

Responsibilities

• Analyze customer, market and commercial data to identify meaningful trends, opportunities and business insights.
• Translate complex analysis into clear, concise recommendations for stakeholders at all levels.
• Create high-quality PowerPoint presentations that communicate insights in a compelling and visually engaging way.
• Develop data-driven narratives using basic storytelling techniques to influence business decisions.
• Present findings confidently to internal teams and clients, explaining both the “what” and the “why” behind the data.
• Work closely with cross-functional teams to understand business challenges and recommend data-led solutions.
• Use SQL and Excel to extract, manipulate and analyse data from multiple sources.

Requirements

• 3+ years’ experience in an Insight Analyst, Commercial Analyst, Customer Insight or similar role.
• Strong SQL skills for querying and analysing data.
• Advanced Microsoft Excel skills, including working with large datasets, PivotTables and lookup functions.
• Excellent PowerPoint skills, with the ability to create clear, engaging, executive-level presentations.
• Excellent communication skills with the ability to explain analytical findings clearly to both technical and non-technical audiences.
• Demonstrated ability to build a clear story from data rather than simply reporting numbers.
• Strong analytical and problem-solving skills with experience working across multiple data sources.
• Experience working in a consultancy or agency environment is highly desirable, with exposure to managing multiple stakeholders or clients.
• Comfortable balancing analytical rigour with commercial thinking and practical recommendations.
• Experience presenting directly to senior stakeholders or clients.
• A passion for understanding customer behaviour and using data to solve business problems.

Skills

• SQL
• Microsoft Excel
• PowerPoint
• Data Analysis
• Storytelling
• Problem-solving

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• 3+ years

Benefits

• 25 days annual leave + bank holidays
• Ability to buy and sell holiday days
• Ability to bank holiday days (tenure dependant)
• Flexible working options
• 3 days a week from the office
• Pension: Hargreaves Lansdown – 6% matched contribution
• Generous family friendly cover
• Private healthcare - Bupa
• Income protection
• Critical illness cover
• Life insurance cover
• Dental cover
• Optical cover
• Yulife app for access to employee wellbeing and discounts
• Perks at Work, cashback/discount shopping site
• Employee referral scheme
• Salary sacrifice program (cycle to work, electric car, season ticket loans)
• Company events
• Team socials

About the Company

• Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media.
• Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction.
• Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few.
• Reward also works with the world’s largest retailers such as McDonald’s, eBay, Deliveroo and Amazon.
• Their leading commerce media platform fuses purchase insights with loyalty-tech, offering an unparalleled edge in digital advertising and performance marketing for retailers.
• Leveraging rich data and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value.
• Beyond bridging the gap between content and commerce, Reward is a purpose driven business.
• Their mission is to make everyday spending more rewarding.
• During the last 5 years, Reward has proudly given back more than $1billion in cashback rewards to consumers world-wide.
• Most recently, Reward’s rapid growth was recognised in The Independent’s E2ETech100 list of fastest growing tech scale-ups in the UK.
• Reward, in conjunction with partners NatWest Group, was also awarded the Industry Achievement Award 2023 at the prestigious Card and Payments Awards.
• In January 2026 was awarded a Great Place To Work.