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About the Role

The AI Governance Officer plays a central role in enabling the responsible use of Artificial Intelligence (AI) at CLS. This role is essential to ensuring alignment with evolving regulatory expectations, internal risk appetite, and CLS’s strategic objectives, while also tracking and reporting on AI adoption and outcomes.

Responsibilities

• Monitor and assess the evolving AI landscape in financial services relevant to CLS and provide regular updates to management.
• Support the CEO Office in developing and executing a forward-looking AI business strategy aligned with company objectives.
• Collaborate with business units to identify, prioritize, and assess AI use cases, supporting business case development and responsible implementation.
• Participate in internal AI governance forums and provide a business voice in shaping AI-related policies, standards, and oversight mechanisms.
• Develop and deliver AI training materials and communications to improve AI literacy across the organization.
• Provide subject matter expertise on AI risks and opportunities for projects involving AI, including vendor engagement and risk/control assessments.
• Track, measure, and report on AI-related business benefits, adoption progress, and other metrics across CLS.
• Contribute to the ongoing development and implementation of CLS’s AI governance framework, including policies, risk frameworks, and controls.
• Continuously assess the current AI footprint at CLS, ensuring compliance with policies and supporting AI-related incident management.
• Provide regular updates/reporting to the AI Committee on the AI-related risk posture at CLS.
• Coordinate across internal stakeholders and control functions to embed AI governance requirements into the broader enterprise risk management and oversight framework.

Requirements

• Minimum of 8 years’ experience in innovation or technology governance roles, preferably within financial services.
• General understanding of the FX ecosystem and CLS's criticality to the global financial services marketplace.
• Proven experience developing or implementing governance frameworks, including policies, risk assessments, and controls aligned with responsible AI practices.
• Strong familiarity with AI risk domains including bias/fairness, transparency, accountability, data privacy, model validation, and human-in-the-loop controls.
• Solid understanding of AI models in the industry and technical understanding of AI model development, including training, data dependencies, performance monitoring, and explainability requirements.
• Ability to communicate clearly and succinctly, both verbally and in writing, to internal and external stakeholders.
• Creative and innovative thinking with an ability to see the bigger picture.
• Excellent time management skills, with the ability to prioritize and manage multiple/competing deadlines.
• Excellent interpersonal and communication skills, to collaborate effectively with different teams and divisions across CLS.
• Strong analytical and problem-solving skills, with a demonstrated ability to deliver high-quality work with precision and accuracy.
• Proven track record of working both independently and as part of a team with minimal supervision.
• Proactive self-starter with a strong sense of initiative, judgement, and follow-through.
• High ethical standards with a strong sense of accountability, confidentiality, and integrity.
• Comfortable navigating uncertainty and regulatory complexity in emerging technology domains.
• Adaptable and resilient when managing innovation-driven change and responding to emerging risks.
• Experience in MS Office suite, including Excel, Word, and PowerPoint.

Skills

• AI Governance
• Responsible AI
• Risk Management
• Technology Policy
• FX ecosystem
• AI risk domains (bias/fairness, transparency, accountability, data privacy, model validation, human-in-the-loop controls)
• AI regulatory frameworks (UK/EU AI Act, NIST AI RMF, ISO/IEC 23894)
• AI models
• AI model development
• MS Office Suite (Excel, Word, PowerPoint)

Location

• London, UK

Work Type

• Hybrid working

Experience Level

• Vice President (VP)
• Minimum of 8 years’ experience

Education Level

• Bachelor’s degree in finance/economics, law or information technology, or the equivalent combination of education and experience.
• Professional training or certifications in AI Governance, Responsible AI, Risk Management, or Technology Policy (e.g., NIST AI RMF, ISO AI standards) are highly desirable.

Benefits

• 25 holiday days and 3 ‘life days’ (in addition to bank holidays) for UK/Asia
• 23 holiday days for US
• 2 paid volunteer days
• Generous parental leave policies
• Parental transition coaching programmes and support services
• Wellbeing and mental health support resources
• Employee Networks (Women’s Forum, Black Employee Network, Pride Network)
• Active support of flexible working
• Monthly ‘Heads Down Days’ with no meetings
• Generous non-contributory pension provision for UK/Asia employees
• 401K match from CLS for US employees
• Private medical insurance and dental coverage
• Social events
• Annual flu vaccinations
• Discounts and savings and cashback across a wide range of categories including health and retail for UK employees
• Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees
• Access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning
• Access to frequent development sessions

About the Company

• CLS is the trusted party at the centre of the global FX ecosystem, making FX safer, smoother and more cost effective.
• Utilized by thousands of counterparties, CLS's unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies.
• CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle.
• CLS values underpin everything that they do and define their working environment: Pivotal purpose, Trusted guardian, Targeted innovation, Facilitate connections, Delivering excellence, Inclusive culture.

Equal Opportunity

• At CLS, we celebrate inclusion and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued.