Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Key Holder supports store leadership in daily operations and ensures a strong guest experience on the sales floor. This role acts as manager-on-duty when needed, supports team performance, and helps drive sales while maintaining brand and operational standards.
Responsibilities
- Deliver a high-level guest experience through product knowledge and customization support
- Actively sell on the floor and support the team in achieving daily sales goals
- Drive KPIs including conversion, AOV, and units per transaction
- Greet and engage every guest, introducing the brand and product offering
- Handle guest concerns with professionalism and a solutions-oriented approach
- Support visual merchandising and maintain store presentation standards
- Restock inventory and maintain an organized sales floor
- Assist with inventory tasks including receiving, processing, and stock management
- Maintain a clean and organized back-of-house environment
- Support clienteling efforts to build and maintain guest relationships
- Assist with events, trunk shows, and community outreach initiatives
- Provide direction and support to team members during shifts
- Open and close the store and act as manager-on-duty in the absence of leadership
Requirements
- Retail experience, preferably in a fast-paced environment
- Strong passion for guest experience and sales
- Ability to support and guide team members
- Strong organizational and time management skills
- Clear communication and ability to manage priorities
- Solutions-oriented mindset with a proactive approach
Skills
- Product knowledge
- Customization support
- Sales
- KPIs (conversion, AOV, units per transaction)
- Guest engagement
- Guest relations
- Visual merchandising
- Inventory management
- Clienteling
- Team support
- Communication
- Time management
- Organizational skills
Location
- East Hampton, NY
Work Type
- Part-time
- Full-time
Experience Level
- Key Holder
Salary/Compensations
- $18 – $22 per hour
Benefits
- Health benefits available for full-time employees
- 401(k) eligibility
About the Company
- Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and everyday life.
- We make organization interesting.
- Our goal is to become your #1 accessory brand and the best way to surprise and delight friends and family as your go-to gift purchase.
- At Stoney Clover Lane, creating a memorable guest experience is our North Star.
- No detail and no occasion is too small.
- You can find Stoney Clover Lane online, at select retailers and in our storefront locations.