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About the Role
We are seeking a motivated and customer-focused Automotive Product Specialist to join our team. The ideal candidate will assist customers throughout the vehicle purchasing process by providing product knowledge, answering questions, and delivering excellent customer service.
Responsibilities
- Assist customers in selecting vehicles that best fit their needs and budget
- Demonstrate vehicle features, technology, and performance capabilities
- Maintain strong product knowledge of current and upcoming vehicle models
- Build positive relationships with customers to create a professional sales experience
- Complete and process sales-related paperwork accurately and efficiently
- Ensure proper handling and protection of sensitive customer and financial information
- Follow dealership policies, compliance standards, and confidentiality procedures
- Communicate effectively with management, finance departments, and service teams
- Maintain showroom appearance and vehicle presentation standards
- Meet individual and team sales goals
Requirements
- Professional sales and customer service experience
- Ability to demonstrate vehicle features, technology, and performance
- Strong understanding of current and upcoming vehicle models
- Capability to build positive customer relationships
- Proficiency in completing and processing sales paperwork accurately
- Skill in handling sensitive customer and financial information securely
- Adherence to dealership policies, compliance standards, and confidentiality procedures
- Effective communication with various dealership departments
- Ability to maintain showroom appearance and vehicle presentation
- Commitment to meeting individual and team sales goals
Skills
- Sales and customer service
- Product knowledge and presentation
- Attention to detail
- Time management
- Professional communication
- Data privacy and confidentiality awareness
Location
- Rochester, NY
Work Type
- Full Time
Salary/Compensations
- $17.00 - $18.00 Hourly
About the Company
- Bob Johnson Mazda is a dealership located in Rochester, NY.