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About the Role

The Community Ambassador delivers exceptional service to prospective and current residents to maximize occupancy. This role guides prospects through the leasing process, supports marketing and community events, and meets established sales goals.

Responsibilities

• Communicate Housing Contract details to residents and guarantors
• Generate leads and complete guest cards
• Schedule and conduct property tours
• Perform lead follow-up
• Promote the community via social media and marketing events
• Manage email and text campaigns using Entrata and TextUs
• Maintain a positive community environment and encourage event participation
• Resolve resident concerns and escalate issues as needed
• Perform daily opening and closing checklists and model inspections
• Attend and contribute to staff meetings
• Respond to internet and telephone inquiries
• Enter maintenance requests
• Maintain detailed activity logs for prospects and residents
• Label and log packages and notify residents
• Enforce community policies and report contract violations
• Comply with Fair Housing laws
• Participate in move-in/move-out days, unit inspections, and trash-outs

Requirements

• High school diploma or equivalent
• Strong organizational skills
• Reliability and self-discipline
• Proficiency in Microsoft Office Suite
• Ability to work evening and weekend hours
• Availability to work during summer and Turn period

Skills

• Sales and leasing
• Customer service
• Social media marketing
• Communication
• Time management
• Microsoft Office Suite
• Entrata
• TextUs

Education Level

• High school diploma or equivalent
• Enrolled in Bachelor’s degree program in a relevant major preferred

About the Company

• Landmark Properties

Equal Opportunity

• Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.