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About the Role

Amgen is seeking an Account Manager/Specialty Account Manager to represent Amgen products to physicians and healthcare professionals, establish product sales, and perform total territory account management. This role involves providing disease information and education to medical professionals and customers involved in patient care, with a focus on Immunoglobulin-Related Disease (IgG4-RD).

Responsibilities

• Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines.
• Implement goals of the marketing plan through execution of strategic account business plan.
• Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary.
• Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps.
• Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
• Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas.
• Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge.
• Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Immunoglobulin-Related Disease (IgG4-RD) patients.
• Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience.
• Bachelor's degree strongly preferred; Graduate business or healthcare related degree preferred.
• 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
• 3+ years of experience in one or more of the following: Rare disease/orphan drug experience; ultra-orphan preferred; Rare disease launch experience strongly preferred, Immunology / Rheumatology experience preferred.
• At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services.
• Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity.
• Market development / deep profiling in rare, unmet spaces experience preferred.
• Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis.
• Documented track record of delivering consistent, exceptional levels of performance.
• Proven ability to work independently in a fast-paced, highly challenging work environment.
• Excellent written and verbal communication skills.
• Strong organizational, analytical and computer skills required.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Requires approximately 20-30% travel, including some overnight and weekend commitments.

Skills

• Sales
• Account Management
• Disease Education
• Product Education
• Marketing Plan Implementation
• Matrix Environment Collaboration
• Resource Utilization
• Peer to Peer Education
• Cross Functional Collaboration
• Healthcare Landscape Navigation
• KOL Relationship Building
• Clinical and Scientific Knowledge
• Consultative Selling
• Technical Selling
• Solution Oriented Selling
• Compliance Adherence
• Documentation
• Reporting
• Biotech Sales
• Specialty Pharmaceutical Sales
• Rare Disease Sales
• Rare Disease Launch
• Immunology
• Rheumatology
• Injection/Infusion Sales
• Patient Access Services Coordination
• Market Access Collaboration
• Medical Affairs Collaboration
• Reimbursement Collaboration
• Patient Centricity
• Market Development
• Deep Profiling
• Complex Disease Education
• Independent Work
• Written Communication
• Verbal Communication
• Organizational Skills
• Analytical Skills
• Computer Skills
• Microsoft Office Proficiency
• Professional Demeanor
• Proactive Demeanor
• Interpersonal Skills

Location

• Remote

Work Type

• Full-time
• Remote

Experience Level

• 3 years
• 6 years
• 8 years
• 2 years
• 10 years
• 7+ years

Education Level

• Bachelor's Degree
• Associate degree
• High school diploma/GED
• Doctorate degree
• Master’s degree

Salary/Compensations

• $145,311 - $196,597
• $158,931 - $215,025

Benefits

• Health and welfare plans for staff and eligible dependents
• Financial plans with opportunities to save towards retirement or other goals
• Work/life balance
• Career development opportunities
• Retirement and Savings Plan with generous company contributions
• Group medical, dental and vision coverage
• Life and disability insurance
• Flexible spending accounts
• Discretionary annual bonus program
• Sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

About the Company

• Amgen is a biotech company that has helped pioneer the world of biotech in its fight against the world’s toughest diseases.
• The company focuses on four therapeutic areas: Oncology, Inflammation, General Medicine, and Rare Disease, reaching millions of patients each year.
• Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions.
• The company's award-winning culture is collaborative, innovative, and science-based.

Equal Opportunity

• Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.