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About the Role

Serve as an important member of the team providing hands-on support for mass marketing campaigns over several fundraising channels. Assist in the implementation, management, and review of individual giving campaigns, with the support of internal staff and the management of agency partners. This entry-level role will allow the Associate to learn the ins and outs of non-profit marketing.

Responsibilities

• Attend weekly campaign review meetings to monitor program performance.
• Provide creative input for the development of campaign materials.
• Assess marketing campaign performance by evaluating results against target KPIs.
• Coordinate with internal departments and external vendors to gather assets for donor-facing communications.
• Ensure expense alignment against budget, handle cost estimates, and process invoices.
• Review donor-facing communications for grammar, accuracy, and brand compliance.
• Perform database reporting and basic quantitative analysis.
• Prepare and share contact files for telemarketing campaigns using database reporting tools.
• Maintain the direct marketing schedule on SharePoint for shared visibility of campaign activity.
• Perform administrative tasks, such as scheduling meetings, taking notes, and filing archived campaigns.

Requirements

• Bachelor’s degree in marketing, communications, business, non-profit organization management, statistics, or related field.
• Experience in Microsoft Office suite (Excel, Word, PowerPoint, Outlook).
• Passion for international health and an eagerness to grow in the fundraising field.
• A proactive self-starter.
• Comfort with basic quantitative analysis.
• Strong writing and editing skills.
• Project and time management skills.
• Keen attention to detail and organizational skills.
• Must provide a cover letter explaining suitability for the role.

Skills

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Quantitative analysis
• Writing
• Editing
• Project management
• Time management
• Attention to detail
• Organizational skills

Location

• New York City

Work Type

• Full-time
• Hybrid

Experience Level

• Entry-level

Education Level

• Bachelor's degree

Salary/Compensations

• $50,000 - $55,000

Benefits

• Comprehensive health, pharmacy, dental, and vision coverage
• 401(k) retirement plan with employer match
• Generous PTO package, paid holidays, and sick time
• Paid parental leave and family care benefits
• Free access to professional mental health counseling
• Annual professional development stipend
• Opportunities to expand skills and continue learning
• Opportunities for domestic and international travel

About the Company

• Smile Train is the world’s leading cleft focused organization, dedicated to transforming the lives of every person impacted by a cleft lip or palate.
• We train and support doctors and medical professionals to provide free, life-changing, comprehensive cleft treatment.
• Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years.

Equal Opportunity

• Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.