About the Role
We are seeking a detail-oriented Mitigation Coordinator to manage job progress from the administrative side, ensuring all aspects of restoration projects run smoothly.
Responsibilities
- Answer incoming calls, log new job losses, and schedule jobs.
- Maintain accurate and organized job documentation, photos, and notes.
- Coordinate testing, pack-out/pack-in, and schedule vendors and subcontractors.
- Follow up with insurance carriers and homeowners on payments and documentation.
- Collaborate with the mitigation manager, project managers, and technicians to ensure job progression.
Requirements
- 2+ years in restoration, construction, or insurance-related administration.
- Strong communication skills.
- Professional and proactive attitude.
- Detail-oriented with excellent organizational skills in a fast-paced environment.
- Comfortable with Microsoft Office/365.
Skills
- Mitigation experience (a plus)
- Job management software familiarity (a plus)
- Estimating software familiarity (Xactimate, Symbility) (a plus)
Location
- Long Island
- Greater NYC metro area
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $60,000–$75,000/year
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About the Company
- ServiceMaster by GBS is a family-owned, white-glove restoration company serving Long Island and the greater NYC metro area.
- We promote from within.
- We know our people, and we invest in them.
